Apprentice Business Administrator (Learning and Development Team)

Summary

We’re currently offering the opportunity for an apprentice to gain valuable experience and develop a number of key skills that will help you to pursue a career in the Learning and Development field.

Wage

Competitive

Competitive wage offered

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This will be a fixed term contract of initially 12-18 months with the possibility of a permanent role following successful completion of the apprenticeship. You will have 6 monthly pay increases.

Training course

Business administrator (level 3)

Hours

General working hours: Monday - Friday 8.30 - 5.00 Based in our Head office in Skipton Option to work 1 or 2 days at home

37 hours 30 minutes a week

Start date

Monday 19 May 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

The role of a Learning & Development Apprentice includes:

Administration of our apprenticeship schemes including:

Liaising with training providers to obtain updates
Organising enrolment requirements
Setting apprentices up on our government account
Booking hotel accommodation through our internal and external portals
Supporting apprentices with their End Point Assessment preparation
Organising both internal and external venues, catering and logistics for our main L & D training programmes and internal academies
Sending invites, joining instructions, monitoring acceptances and attendance of delegates and gathering feedback
Coordinating training sessions with delegates and training providers for, at times, up to 100 delegates
Submitting and approving grant claims and processing remittances
Maintaining data in L&D spreadsheets and our new Training Management System
Raising supplier fee expenses, processing invoices and updating cost tracker
Processing payments and other administration duties assigned to our internal professional development schemes
Updating employee training records and saving certificates
Processing L&D training requests and booking individual development courses
Issuing fees letters and study agreements for funded courses
Monitoring the L&D inbox and dealing with queries on the phone, by email and via Microsoft Teams

Where you’ll work

Snaygill Industrial Estate
Keighley Road
Skipton
North Yorkshire
BD23 2QR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

PROFESSIONAL DEVELOPMENT AND TRAINING LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administration

A Level 3 qualification in Business Administration that meets the knowledge requirements of the standard and is approved by the industry’s recognised professional bodies.
You will receive full on-the-job training by your dedicated mentor
Your apprenticeship will be supported by an external service provider that will be carried out on site and in a virtual capacity.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade A-C or 4-9)
Maths (grade A-C or 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Logical
Team working
Initiative
Patience

Other requirements

Ability to work from the Skipton office for a minimum of 3 days a week. Occasional travel to other office locations, but all expenses for this would be covered.

About this company

JN Bentley is a leading civil engineering and construction company in the UK, directly employing over 1850 people and with an annual turnover in the region of £400 million, generated from projects in both the building and civil engineering markets. As part of the global management, engineering and development consultancy, Mott MacDonald, we offer our clients full feasibility, design and construction services throughout the UK.

https://www.mottmacbentley.co.uk (opens in new tab)

After this apprenticeship

You will be a integral part of the team from day one with JN Bentley and when you complete your initial apprenticeship qualification you will be considered for fa permanent role and further training. This will be discussed with both your mentor and our Learning and Development team.

Ask a question

The contact for this apprenticeship is:

J.N. BENTLEY LIMITED

Dave Morrison

recruitment@jnbentley.co.uk

+441756537908

The reference code for this apprenticeship is VAC1000316002.

Apply now

Closes in 13 days (Saturday 3 May 2025)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Find the role through the online search button on our website. upload your CV and a cover letter, and create an account. You will need to agree to our privacy policy in order to allow us to see your data. There will be some supporting questions that need to be answered which will help determine if you reach the next stage, so all questions must be answered. One of our internal recruiters will then call you to discuss the role further and advise if you are to be selected for interview

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