Apprentice Business Administrator Level 3

Summary

The key function is to assist with the day-to-day administrative duties of the business, supporting and engaging with different parts of the organisation and interacting with internal or external customers. With a focus on adding value, the role contributes to the efficiency of an organisation through the support of functional areas.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday to Friday, 9am – 5:15pm

37 hours 30 minutes a week

Start date

Sunday 1 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

• Being first point of contact for client enquiries by email or telephone taking messages and following through where required
• Greet any visitors to the premises in a professional manner and provide refreshments when appropriate
• Raising and placing orders for consumables and services
• Manage notice boards and communications
• Monitoring and coordination of shared HR mailboxes
• Maintain filing/archiving systems in both hard and electronic format
• Assisting with new starters and leavers processes
• Assisting the HR Manager with various tasks
• Assisting the Health and Safety Administrator with ad hoc tasks
• Coordination of Company vehicles including servicing/ MOT/ repairs etc
• Management of incoming and outgoing post
• Ad hoc admin tasks for other SMT
• Proactively assist with the smooth running of the office
• Assist with organising of Company events

Where you’ll work

Nutclough Mill . Valley Road
Hebden Bridge
HX7 8EZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CALDERDALE COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Leel 3 Business administrator apprenticeship, including Functional Skills in English and maths if required.

Requirements

Desirable qualifications

GCSE in:

Maths and English (grade C/4 or above (or equivalent))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Team working
Initiative

About this company

Calrec is a leading designer and supplier of audio broadcast mixing equipment, relied on by the world’s most successful broadcasters. Our amazing innovative team have been driving television sound for over 60 years. We’re based in Hebden Bridge, but you hear us on live television every single day. We’re driven, enthusiastic and inventive; we care about how things sound and how it makes people feel. Thanks to our wonderful customers, partners, and teams around the world, we’ve earned a reputation and set an industry benchmark for build quality, reliability, innovation, and audio performance.

After this apprenticeship

Other roles in the business depending on skillset and vacancy availability.

Ask a question

The contact for this apprenticeship is:

CALDERDALE COLLEGE

Madeline Oxby

madeline.oxby@calderdale.ac.uk

The reference code for this apprenticeship is VAC1000315980.

Apply now

Closes on Friday 30 May 2025

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