Motorsport Operations Apprentice

Summary

An Apprenticeship to develop towards becoming an International Freight Forwarder, whose overall aim is to manage or support our Customers’ logistics by arranging the movement of Freight via Air, and Road. This will include Exporting and Importing Goods from and to the UK and across the World.

Wage

£14,722.50 a year

Check minimum wage rates (opens in new tab)

£14,722 during probation, then reviewed

Training course

International freight forwarding specialist (level 3)

Hours

Monday to Friday between 9am – 5.30pm.

37 hours 30 minutes a week

Start date

Sunday 1 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

An Apprenticeship to develop towards becoming an International Freight Forwarder, whose overall aim is to manage or support our Customers’ logistics by arranging the movement of Freight via Air, and Road. This will include Exporting and Importing Goods from and to the UK and across the World.

Role and Responsibilities:

Develop relationships with customers (internal/external)
Ensure all customer enquiries are responded to promptly and professionally
Adhere to Customs Compliance procedures and documentation
Ensure each ‘Job File’ is fully and accurately completed
Work with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise
Work with DGF departments and external agents on Air, and Road freight planning and coordination
Liaise with DGF Warehouse team on Air, and road freight planning and coordination.
Maintain mandatory milestones through the Company's Freight Forwarding system
Use Company systems to create, manage and maintain the movement of freight
Update the Company’s customer complaints system with all required inputs
Ensure that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti-corruption.
Contribute to the ‘First Choice’ continuous improvement program
Participate in Monthly Team briefing sessions and weekly performance dialog meetings

Where you’ll work

Unit 2
Foster Avenue
Woodside Park
Dunstable
LU5 5TA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Your training course

International freight forwarding specialist (level 3)

Equal to A level

Course contents

Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
Identify and source data from customers, systems or colleagues.
Identify and resolve problems in line with responsibilities.
Create and maintain productive working relationships with internal and external customers.
Adapt communication based on the situation and the audience.
Identify problems outside of limits of responsibility and escalate within company policy.
Communicate in writing, preparing communications on technical matters.
Communicate with others verbally, including internal and external customers.
Air. Use and adapt terminology appropriate to the air freight industry.
Air. Select and use documentation appropriate to the air freight industry.
Ocean. Use and adapt terminology appropriate to the ocean freight industry.
Ocean. Select and use documentation appropriate to the ocean freight industry.
Road. Use and adapt terminology appropriate to the road freight industry.
Road. Select and use documentation appropriate to the road freight industry.
Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
Identify and source data from customers, systems or colleagues.
Identify and resolve problems in line with responsibilities.
Create and maintain productive working relationships with internal and external customers.
Adapt communication based on the situation and the audience.
Identify problems outside of limits of responsibility and escalate within company policy.
Communicate in writing, preparing communications on technical matters.
Communicate with others verbally, including internal and external customers.

Your training plan

On-the-job training delivered by the employer.

Apprentices without Level 2 English and maths may need to achieve this level prior to taking the end-point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship English and mathematics minimum requirement is Entry Level 3.

Allocation of an apprenticeship delivery coach who will carry out regular training.

Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours to progress and develop.

Identify, track and support 6 hours of off-the-job training activities.

Quarterly formal progress review meetings, identifying learning achievements and next steps.

Requirements

Essential qualifications

GCSE in:

5 GCSE’s including Maths and English (grade A*-C/ 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working
Initiative

Other requirements

Successful candidates will need to complete referencing and onboarding before start dates are confirmed. The specialism will be Air Freight, however working within Road Freight is part of the role.

About this company

Tell us about the organisation **Updating your employer information will also update the employer information on any current vacancies we are advertising for you** DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.

http://DHL.com (opens in new tab)

After this apprenticeship

The Apprenticeship will initially be a 24-month Fixed Term Contract (FTC), with the aim for Apprentices to either move into a further Apprenticeship or a permanent role within the business – subject to a suitable vacancy being available and in line with the selection process for the role.

Ask a question

The contact for this apprenticeship is:

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Apprenticeship Recruitment Team

apprenticeships@seetec.co.uk

The reference code for this apprenticeship is VAC1000315910.

Apply now

Closes in 13 days (Friday 2 May 2025 at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents