Accounts Receivable Apprentice (Claranet)

CLARANET LIMITED

Barnwood, Gloucester (GL4 3RT)

Closes in 10 days (Wednesday 30 April 2025)

Posted on 15 April 2025

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Summary

The role of the Accounts Receivable Administrator is to support the Billing Specialist and Credit Control Team ensuring accurate invoicing and bespoke billing reports are delivered on time, to action billing enquiries, invoice and credit requests and update Customer Master data.

Wage

£18,000 a year

Check minimum wage rates (opens in new tab)

Training course
Assistant accountant (level 3)
Hours
Monday to Friday. Shifts to be confirmed.

37 hours 30 minutes a week

Start date

Sunday 18 May 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

  • Work closely with the Credit Control Team and appropriate stakeholders to ensure minimal impact on cash collection.
  • Responsible for addressing any customer queries, whilst actively seeking solutions to ensure customer expectations are met by providing clear and concise billing information.
  • Ensure that invoicing is accurate and issued in a timely manner.
  • Ensure that all manual/ non-recurring invoices and credit notes are appropriately authorised, accurate and raised in a timely manner and making sure the credit note log is kept up to date.
  • Ensure Project Invoice Proposals are checked and issued.
  • Manual Invoicing of Azure, AWS, and Google usage billing.
  • Issue Hosted Voice and Voice Call Usage Billing.
  • Ad hoc Manual invoicing (Not Messina), i.e., SFI charges and eFax.
  • Manage and action tasks on the Billing Dashboard.
  • Issue Domains billing and responsible for maintaining the renewals spreadsheet.
  • Manage the AR Approvals inbox.
  • Maximised cash collection.
  • Appropriate ledger ageing and debtor days.
  • Providing an excellent customer experience throughout the commercial relationship with the customer ensuring a high-level customer engagement and a consistent approach.
  • The resolution of customer queries.
  • Ensure that all manual/ non-recurring invoices and credit notes are appropriately authorised, accurate and raised in a timely manner.
  • All statements, reminder letters and termination of services letters to be issued in accordance with Claranet UK’s Credit Control procedures.
  • Support Auditors requests.
  • Providing billing calculations, including final invoicing and issue where appropriate.
  • Ensure all bespoke billing reports are issued in a timely manner.
  • Assist Accounts Receivable with cash analysis when required.
  • Building effective relationships with customers and attend customer calls discussing complex billing requirements or invoice queries.
  • Liaise with both internal and external customers promptly
  • Undertake additional ad hoc duties as directed by the Credit Manager.

Objectives and Key Results

  • The successful and timely delivery of accurate and agreed invoices, including bespoke reporting.
  • Excellent customer experience is provided throughout the commercial relationship with the customer, providing high level customer engagement and a consistent approach.
  • Cash Collection Targets.
  • Aged Debt Reduction.
  • Building strong relationships with internal and external customers.

Where you’ll work

Claranet
Brighouse Court
Barnett Way
Barnwood, Gloucester
GL4 3RT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

BPP PROFESSIONAL EDUCATION LIMITED

Your training course

Assistant accountant (level 3)

Equal to A level

Course contents
  • Assist with the investigation and response to financial information queries.
  • Record and analyse financial data using the organisation’s standard tools and processes.
  • Apply double entry bookkeeping and accounting standards to process financial documents, generate financial statements and report financial information to users of accounts.
  • Assist with production of accurate financial information for the preparation of accounts.
  • Reconcile financial data, such as, preparation of reconciliations or review of reconciliations.
  • Investigate, resolve or escalate transactional queries and errors within their remit as appropriate.
  • Develop and maintain effective working relationships with stakeholders.
  • Communicate financial information in a way that non-finance stakeholders can interpret and understand.
  • Utilise digital skills to present key financial information using finance and accounting software and applications.
  • Use software packages to assist with basic accounting tasks in line with cyber and data security requirements, using data securely and safely, including backing up data.
  • Communicate using varying approaches and different media methods with an appreciation of the risks and benefits to the business of social media and other digital applications.
  • Assist with the investigation and response to financial information queries.
  • Record and analyse financial data using the organisation’s standard tools and processes.
  • Apply double entry bookkeeping and accounting standards to process financial documents, generate financial statements and report financial information to users of accounts.
  • Assist with production of accurate financial information for the preparation of accounts.
  • Reconcile financial data, such as, preparation of reconciliations or review of reconciliations.
  • Investigate, resolve or escalate transactional queries and errors within their remit as appropriate.
  • Develop and maintain effective working relationships with stakeholders.
  • Communicate financial information in a way that non-finance stakeholders can interpret and understand.
  • Utilise digital skills to present key financial information using finance and accounting software and applications.
  • Use software packages to assist with basic accounting tasks in line with cyber and data security requirements, using data securely and safely, including backing up data.
  • Communicate using varying approaches and different media methods with an appreciation of the risks and benefits to the business of social media and other digital applications.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Requirements

Essential qualifications

GCSE in:

  • English and Maths as a minimum (grade (A*-C/9-4))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Written communication skills
  • Excel skills
  • Desire to learn
  • Prioritisation skills
  • Manage multiple tasks
  • Fast paced environment
  • Keep up to deadlines
  • Demonstrable commercial acumen
  • Highly motivated
  • Pragmatic
  • Energetic team player
  • Driven
  • Positive can do attitude

Other requirements

· Demonstrable commercial acumen, with good understanding of the key elements of Claranet UK’s services. · Ability to work cross-functionally.

About this company

Founded at the beginning of the dot.com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. At Claranet, we’re experienced in implementing progressive technology solutions which help our customers solve their epic business challenges. We’re committed to understanding their problems, delivering answers quickly, and making a lasting impact to their business. We are agile, focused and experienced in business modernisation. Our approach helps customers make genuine, significant shifts in their business strategy, to deliver financial savings, boost innovation, and create a resilient business. We continually invest in our people and the latest technologies, so our customers get peace of mind knowing that they have access to the best talent and services. In the UK we have around 500 staff working in London, Gloucester, Warrington, Bristol, and Leeds, or as homeworkers.

Company benefits

· Holidays: 25 days + bank holiday + your birthday off. · 5% pension. Private medical.

After this apprenticeship

  • Internal development opportunities within the team.

Ask a question

The contact for this apprenticeship is:

BPP PROFESSIONAL EDUCATION LIMITED

The reference code for this apprenticeship is VAC1000315880.

Apply now

Closes in 10 days (Wednesday 30 April 2025)

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After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please apply through the link provided.