Sales Administration Apprentice

Summary

To be responsible for driving sales growth through outbound calling to potential customers. You will engage prospects, understand their needs, and present our products/services effectively. This role offers an exciting opportunity to contribute to our sales objectives while showcasing your sales skills and building lasting customer relationships.

Wage

£17,640 a year

Check minimum wage rates (opens in new tab)

Training course

Business administrator (level 3)

Hours

Monday - Friday, 8.00am - 4.00pm or 9.00am - 5.00pm per week.

40 hours a week

Start date

Monday 5 May 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Are you a proactive, ambitious individual looking to build a successful career in sales and business development? Do you have a passion for building relationships, identifying opportunities, and contributing to business growth? If so, this could be the perfect opportunity for you!

You'll gain a nationally recognised Business Administration Level 3 qualification as well as real-world experience in a leading UK Liquid Fuel Distributor.

As a Business Development Apprentice, you will play a key role in driving new opportunities and supporting our mission to deliver sustainable solutions.

Duties will include:

Initiate outbound calls to potential customers from provided leads or cold-calling lists
Engage prospects in meaningful conversations, understand their requirements, and tailor sales pitches to meet their needs
Achieve and exceed monthly and quarterly sales targets
Conduct timely follow-ups with customers who have shown interest in our offerings to convert leads into sales
Maintain accurate and detailed records of customer interactions, enquiries and sales activities
Address customer objections and concerns professionally, turning them into opportunities to showcase the value of our products/services
Collaborate with team members and sales managers to share best practices, provide feedback, and contribute to the overall success of the sales team

In return we offer:

A friendly and welcoming work environment offering Summer and Christmas social events
Private health insurance after 1 year’s employment
Death in service benefit after 1 year’s employment
Discounted corporate gym membership.
Recommend a friend policy (£250 if friend passes probation)
Christmas / Summer party
Christmas hamper for all staff

Personal Qualities:

Excellent communication skills, both verbal and written, with a confident and persuasive phone manner
Goal-oriented and self-motivated with a strong desire to achieve sales targets
Ability to build rapport and establish positive relationships with customers
Adaptability and willingness to learn about new products/services and sales techniques
Works well under pressure

Where you’ll work

Magnet Road
West Thurrock
Grays
RM20 4DP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SR APPRENTICESHIPS LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard:

This apprenticeship will be delivered in the workplace
You will have a dedicated assessor who will provide guidance and monitor progress throughout
You will have access to an online portfolio to allow you to monitor your progress and log work completed

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

About this company

We are a well-established fuel and lubricants company that is growing from strength to strength, built on over 100 years of expertise in the fuel and lubricants industry.

Company benefits

Private health insurance after 1 year’s employment. Death in service benefit after 1 year’s employment. Discounted corporate gym membership. Recommend a friend policy (£250 if friend passes probation).

After this apprenticeship

A role in a successful, dynamic company
Be a part of a strong team of performance-driven colleagues
Great future career prospects for advancement
A professional working environment

Ask a question

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