Business Administration Apprentice

Summary

We are looking for an apprentice to support an ever-changing & growing business. This is a practical role with work-based training. Provide administrative support for Accolade Families Group NW, & its employees, in particular family time support workers. To ensure that day-to-day admin support is available & dealt with in a timely manner.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday to Friday 9am to 5pm.

40 hours a week

Start date

Monday 12 May 2025

Duration

1 year 2 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Schedule appointments, meetings and interviews
Minute taking within relevant meetings
Manage databases and offer technical support where needed
Support on financial reporting, budgeting and invoicing
Office equipment maintenance
Coordinate schedules
Handling communications
Support in preparing reports and presentations
Maintain records and documentation
Set up interviews
Assist in the induction of new starters
Monitor and ensure staff files are compliant

Where you’ll work

Progress House
172 Southworth Road
Newton-Le-Willows
WA12 0BS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

STRAIGHT A TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard
The apprenticeship training will be provided through online learning
Training and development will take place in the workplace

Requirements

Desirable qualifications

GCSE in:

English (grade C - A* (4 - 9))
Maths (grade C - A* (4 - 9))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

IT skills
Organisation skills
Customer care skills
Quick learning
Critical thinking
Confident
Time management

Other requirements

You should be passionate about social care

About this company

We are a growing team of independent social workers. We model best practice in assessment, ensuring strengths and risks are clear and understood. We partner with parents and encourage children, where appropriate, to participate in creative direct work and capture this using imagery and analysis. We summarise goals, aims and expectations without use of jargon and in ways that make sense to families. Our expectations are realistic and our assessments, risk sensible. A trust building approach is what children and families need. This typically achieves better outcomes for children as highlighted within research. At Accolade Families, children are always kept in mind and at the centre. We see parents as partners, working in collaboration to develop the necessary skills, knowledge and motivation to demonstrate change. We fundamentally believe change within families is possible and that with the right intervention, change can be long lasting.

https://www.accoladefamilies.co.uk/#AboutUs (opens in new tab)

After this apprenticeship

Potential opportunity to grow and develop within the business.

Ask a question

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