Degree Apprentice User Experience (UX) Designer

Summary

Are you someone who’s curious about how people interact with digital products and love the idea of making things easier to use? Gamma Labs is on the lookout for an Apprentice User Experience (UX) Designer who’s ready to enter the world of user research, interface design, and make a real impact across Gamma’s products.

Wage

£26,000 a year

Check minimum wage rates (opens in new tab)

Training course

Digital user experience (UX) professional (integrated degree) (level 6)

Hours

Monday to Friday 9am to 5pm, Hybrid.

35 hours a week

Start date

Monday 1 September 2025

Duration

4 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

The main purpose of this apprentice position is to support the design of digital experiences across Gamma’s website, products, and services, making sure everything is easy and enjoyable for customers to use.
You will get involved in the full design process – from researching how users interact with Gamma’s websites, to improving how pages are laid out. You’ll learn how to spot what’s working (and what’s not), then help create solutions that really make a difference. You’ll work on a wide variety of live projects across Gamma’s platforms, as well as speak to real customers and partners to understand their needs and feedback to improve their experience with Gamma’s services.
The purpose of the apprentice position is to develop your skills over time until you are able to move into an experienced Junior User Experience (UX) Designer role. As an apprentice you will receive guidance and support from your manager and team to eventually become independent in your role.

Key responsibilities:

You will be taught everything you need to know, especially the technical knowledge, however, as an apprentice, you can expect to:

Support in researching how users find Gamma’s website and products to improve the design of the website and services.
Assist in translating business needs into user-friendly experiences.
Create wireframes, user flows, and journey maps with support from senior team members.

Where you’ll work

11 Northampton Road
Manchester
M40 5BP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

MANCHESTER METROPOLITAN UNIVERSITY

Your training course

Digital user experience (UX) professional (integrated degree) (level 6)

Equal to degree

Course contents

Apply creative, analytical and critical thinking skills to the design, development and improvement of UX solutions and systematically analyse and apply structured problem-solving techniques to complex UX challenges.
Use design thinking and/or service design methods to determine the design and implementation of new value propositions, products and services, and improve existing ones.
Select, formulate and apply from a range of user research methods including those from the fields of Human Computer Interaction (HCI), sociology, psychology and ethnography, including qualitative and quantitative approaches.
Compose, construct and use multiple user research approaches to form an understanding of user populations, including surveys, field based research, contextual inquiry, user interviews, focus groups, stakeholder interviews/workshops, formative lab-based and direct user testing sessions (e.g. acceptance and usability testing).
Critically analyse and evaluate assumptions and findings to understand user and stakeholder needs (including behaviours, emotions, beliefs and preferences), and define the solutions’ functional, non-functional, structural and content requirements.
Critically evaluate arguments, assumptions, abstract concepts and data (that may be incomplete), to make judgements, and to frame appropriate questions to achieve a solution - or identify a range of solutions - to a problem.
Analyse, interpret, synthesise and apply insights, to inform the development of personas, user journeys and system workflows, to ensure user and organisational needs are met.
Design, facilitate and evaluate experimental tests using tools such as A/B and multivariate testing to enable a data-led approach to the development and continual improvement of UX solutions.
Design, facilitate and evaluate requirements gathering, ideation and co-design activities, involving stakeholders and/or users.
Creatively explore and devise a range of design solutions, including the production of system and user flows, static wireframes and prototypes of varying degree of fidelity, from paper prototypes to interactive prototypes.
Adapt and evaluate design solutions according to the context of intended use, including responsive, mobile, online, offline, personal, public and enterprise, working with multidisciplinary product teams to assess the impact of implementing specific design recommendations.
Design and refine clear, logical information architectures for content and data.
Independently analyse test data, interpret results and evaluate the suitability of proposed solutions, considering current and future contexts of use, including in consultation with team members from other disciplines to ascertain a holistic view on the applicability of design recommendations.
Articulate and communicate complex information, concepts and ideas effectively and concisely, through written, visual and verbal means.
Communicate concepts in a manner appropriate to the audience, adapting communication techniques accordingly between user research participants, stakeholders or varying degrees of seniority and team members from a broad spectrum of specialist fields.
Manage expectations and present user research insight, proposed solutions and/or test findings to clients and stakeholders.
Use advanced cognitive skills to deal with competing interests within and outside the organisation, through well-reasoned arguments and excellent negotiation skills.
Work autonomously and interact effectively within wide, multidisciplinary teams, including designers, developers, engineers, analysts, project managers etc.
Identify the preferences, motivations, strengths and limitations of other people and apply these insights in order to work more effectively with and to motivate others.
Demonstrate competence in customer service, in active listening and in leading, influencing and persuading others.
Balance and trade-off competing quality, time and budget criteria, demonstrating understanding of business need, managing time effectively and being able to plan and complete UX activities to schedule.
Apply creative, analytical and critical thinking skills to the design, development and improvement of UX solutions and systematically analyse and apply structured problem-solving techniques to complex UX challenges.
Use design thinking and/or service design methods to determine the design and implementation of new value propositions, products and services, and improve existing ones.
Select, formulate and apply from a range of user research methods including those from the fields of Human Computer Interaction (HCI), sociology, psychology and ethnography, including qualitative and quantitative approaches.
Compose, construct and use multiple user research approaches to form an understanding of user populations, including surveys, field based research, contextual inquiry, user interviews, focus groups, stakeholder interviews/workshops, formative lab-based and direct user testing sessions (e.g. acceptance and usability testing).
Critically analyse and evaluate assumptions and findings to understand user and stakeholder needs (including behaviours, emotions, beliefs and preferences), and define the solutions’ functional, non-functional, structural and content requirements.
Critically evaluate arguments, assumptions, abstract concepts and data (that may be incomplete), to make judgements, and to frame appropriate questions to achieve a solution - or identify a range of solutions - to a problem.
Analyse, interpret, synthesise and apply insights, to inform the development of personas, user journeys and system workflows, to ensure user and organisational needs are met.
Design, facilitate and evaluate experimental tests using tools such as A/B and multivariate testing to enable a data-led approach to the development and continual improvement of UX solutions.
Design, facilitate and evaluate requirements gathering, ideation and co-design activities, involving stakeholders and/or users.
Creatively explore and devise a range of design solutions, including the production of system and user flows, static wireframes and prototypes of varying degree of fidelity, from paper prototypes to interactive prototypes.
Adapt and evaluate design solutions according to the context of intended use, including responsive, mobile, online, offline, personal, public and enterprise, working with multidisciplinary product teams to assess the impact of implementing specific design recommendations.
Design and refine clear, logical information architectures for content and data.
Independently analyse test data, interpret results and evaluate the suitability of proposed solutions, considering current and future contexts of use, including in consultation with team members from other disciplines to ascertain a holistic view on the applicability of design recommendations.
Articulate and communicate complex information, concepts and ideas effectively and concisely, through written, visual and verbal means.
Communicate concepts in a manner appropriate to the audience, adapting communication techniques accordingly between user research participants, stakeholders or varying degrees of seniority and team members from a broad spectrum of specialist fields.
Manage expectations and present user research insight, proposed solutions and/or test findings to clients and stakeholders.
Use advanced cognitive skills to deal with competing interests within and outside the organisation, through well-reasoned arguments and excellent negotiation skills.
Work autonomously and interact effectively within wide, multidisciplinary teams, including designers, developers, engineers, analysts, project managers etc.
Identify the preferences, motivations, strengths and limitations of other people and apply these insights in order to work more effectively with and to motivate others.
Demonstrate competence in customer service, in active listening and in leading, influencing and persuading others.
Balance and trade-off competing quality, time and budget criteria, demonstrating understanding of business need, managing time effectively and being able to plan and complete UX activities to schedule.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Team working
Creative

About this company

Gamma help businesses stay connected through services like communication systems, broadband and internet connectivity, and mobile solutions. They’re a fast-growing, people-focused company that offers real career progression and development. They are empowering people at the heart of good business. Their vision is for a better-connected world in which we can work smarter for the benefit of business, people and the planet. Their solutions power communication across the UK and Europe - from small businesses to major enterprise and public sector organisations. They are looking for curious, ambitious people to join them on that journey. Whether you're passionate about technology, people, problem-solving or creativity, there’s a place for you

https://employers.sanctuarygraduates.co.uk/gammaapprenticeships/ (opens in new tab)

Company benefits

Have 25 days annual leave, plus your birthday off! Employees also have access to a range of discounts and are eligible for a discretionary bonus. Supporting your health and wellbeing is a priority; Gamma also offers private healthcare.

After this apprenticeship

At the end of the apprenticeship, you will move into an experienced Junior User Experience (UX) Designer role.

Ask a question

The contact for this apprenticeship is:

Gamma Telecom Holdings ltd

Simran Toor

simran@sanctuarygraduates.co.uk

07884192809

The reference code for this apprenticeship is VAC1000315233.

Apply now

Closes on Monday 2 June 2025

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After signing in, you’ll apply for this apprenticeship on the company's website.

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