Business Administrator Apprenticeship

Summary

SRC Mortgage Solutions has a fantastic opportunity as a Business Administrator Apprentice. The job role will be in mortgage administration, working alongside our mortgage brokers and admin team. It will involve the use of our client management system, using excel spreadsheets, outlook, Word, and PDF documents.

Wage

£14,133.60 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course

Business administrator (level 3)

Hours

Monday to Thursday, 9.00am - 5.00pm and Friday, 8.00am - 4.00pm on. 45 minute lunch break.

36 hours 15 minutes a week

Start date

Monday 12 May 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Mortgage administration
Use of our client management system
Excel spreadsheets
Interact with clients, brokers, and lenders

Where you’ll work

4 Lords Court
Basildon
SS13 1SS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

THELIGHTBULB LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will acheive the Level 3 Business Administrator Apprenticeship Standard
There are 8 workshops which you will need to attend (delivered by Teams)
You will have a mentor for one-to-one teaching and learning
In-house training will be given to support the specifics of the role

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Mathematics (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills

About this company

SRC started trading in 2001 and was founded by Managing Director Simon Torry. Four years later the company became incorporated as SRC Financial Services Limited, under the two trading styles of SRC Mortgage Solutions and SRC Wealth Management. In 2024 SRC Mortgage Solutions Limited was born, with Jack Avery & Josh McIlroy joining Simon Torry on the board of Directors. Our mortgage team work with a variety of clients, ranging from first time buyers, all the way through to professional property investors. We have strong connections in the affordable housing sector, where we also provide support services to some of the country's major housing associations.

https://www.srcmortgagesolutions.com/ (opens in new tab)

After this apprenticeship

Upon completion of the Apprenticeship, there will be ngoing opportunities for personal development and career progression

Ask a question

The contact for this apprenticeship is:

THELIGHTBULB LTD

Madeleine

madeleine.hamilton@getsetuk.co.uk

The reference code for this apprenticeship is VAC1000315076.

Apply now

Closes in 20 days (Saturday 10 May 2025 at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents