Contracts and Renewals Apprentice

Summary

As an IT Contracts and Renewals Apprentice, you will assist and support the delivery of IT contracts and major procurements, implementing the outcomes, benefits, and savings from the ICT Strategy. You will learn about managing IT contract management from tender, through award and delivery.

Wage

£23,656 a year

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Salary £23656 - £24027

Training course

Business administrator (level 3)

Hours

We are open to discussions about flexible working, which can include flexi-time, full time and part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.

37 hours a week

Start date

Friday 1 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Your responsibilities will include:

Providing comprehensive and efficient administrative support
Collating documentation, setting up and administering contract review meetings
Information gathering to support the award and renewal of contracts
You will also assist the Contract Manager and the Senior Licensing and Renewals officer in maintaining a roadmap for contract and subscription renewals and following procurement and compliance guidelines

Where you’ll work

County Hall
New Road
Oxford
Oxfordshire
OX1 1ND

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

ABINGDON AND WITNEY COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

15 months practical training period, plus 3 months for End Point Assessment

Delivery model:

Work-based training with your employer
10 days college attendance to complete the Business Professionals course
Approximately 12 on-site assessment visits per year
Level 2 Functional Skills in maths and English (7 days at college for each, if required)
Off the job training will count for at least 6 hours a week of an apprentice’s time at work

Qualifications included:

Level 2 Functional Skills in English and maths
Level 3 Business Administration Apprenticeship

End Point Assessment:

Knowledge test
Portfolio based interview

Requirements

Essential qualifications

GCSE in:

5 GCSEs of any subject, including Maths and Englis (grade A-C / Grade 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Team working
Creative
Initiative
Patience

Other requirements

At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave.

About this company

We're the local authority for Oxfordshire, committed to delivering top quality services and value for money on behalf of the county's 600,000+ residents.

After this apprenticeship

After you have successfully completed your Apprenticeship, you will have gained valuable workplace experience and attained a qualification which will improve your chances of moving into a role within the Council or with another employer.

Ask a question

The contact for this apprenticeship is:

Oxfordshire County Council

Nairne Barker

nairne.barker@oxfordshire.gov.uk

The reference code for this apprenticeship is VAC1000314945.

Apply now

Closes in 22 days (Thursday 8 May 2025)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please apply directly through our recruitment portal above, or using the following link: https://careers.oxfordshire.gov.uk/jobs/job/Contracts-and-Renewals-Apprentice/984

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