Apprentice Account Manager- Permanent Recruitment

Summary

Careerlink are offering an exciting opportunity to join the NRS Healthcare Recruitment team, you will play a key role in sourcing and securing high quality candidates for permanent roles. Working in a fast-paced environment, you will undertake a variety of duties including DBS applications, processing new starters, payroll queries and much more.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course

Business administrator (level 3)

Hours

Monday - Friday 8.30am - 5.00pm

40 hours a week

Start date

Friday 2 May 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Day to day tasks include:

Assisting in managing the full recruitment lifecycle for permanent roles, including sourcing, screening and shortlisting candidates
Build and maintain strong relationships with HR, Hiring Managers and candidates to understand their needs
Develop a strong candidate pipeline using proactive sourcing techniques such as job boards, social media and networking
Support the team in coordinating interviews, managing job offers and ensuring a smooth onboarding process for successful candidates
Provide excellent customer service to both clients and candidates, ensuring a positive recruitment experience
Work closely with and support the Senior Account Manager to ensure continuous improvement to the contract
Keep up to date with market trends, industry regulations and competitor activity within the healthcare recruitment sector
Ensure all recruitment activities comply with relevant employment legislation and company policies

Where you’ll work

28 Birmingham Road
Walsall
WS1 2LT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

IN-COMM TRAINING AND BUSINESS SERVICES LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator apprenticeship standard, which includes:

Level 3 NVQ in Business Administration
Personal Learning and Thinking Skills (PLTS) workbook
Employee Rights and Responsibilities (ERR) workbook
Functional Skills in maths, English, and ICT (if required)
20% off the job training

You will be required to attend In-Comm Training Services, WS9 8UG for a block training period, 2 days a week for 5 weeks, and will also receive monthly assessor visits at the company site.

Requirements

Essential qualifications

GCSE or equivalent in:

English & maths (grade 4/C)

Desirable qualifications

Other in:

Accountancy AAT qualification (grade Level 2)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Customer care skills
Administrative skills
Team working
Initiative
Work in fast paced environment
Hard working
Knowledge of social media
Punctual
Good timekeeping
EXCEL knowledge

Other requirements

The right candidate must have excellent attention to detail, communication skills and organisational skills. You must be able to work well as part of a team.

About this company

We provide market-leading, full-service recruitment across the logistics and manufacturing sectors. Our highly experienced recruitment consultants provide flexible, cost-effective, and responsive recruitment services to our candidates and our portfolio of clients. In fact, we can often call on many hundreds of carefully selected people who have all been thoroughly vetted and reference checked. Over time, we have understood that all clients are indeed unique. In today’s market, one-size-fits-all really doesn’t. To allow us to create the right solution for you, our Temporary Recruitment Solution Design Service is a modular recruitment service model based around our key service elements. This enables us to work with you to shape and mould the most cost-effective and impactful recruitment solution around your organisational needs. It creates a firm platform with future options for growing and developing our services to you as we progress together. We’re a corporate member of the Recruitment and Employment Confederation. REC members are recognised for their professionalism and the value they provide to clients and candidates. If a recruitment agency displays the REC logo, it's a sign of quality. It demonstrates that they have passed the REC Compliance Test and adhere to their Code of Professional Practice. We’re also a member of Stronger Together, which is a business-led initiative working hard to reduce modern slavery particularly forced labour, labour trafficking and any exploitation of workers. Finally, integrity means supporting the personal and professional development of our teams. We are working towards Investors In People accreditation which will help us to provide training to help make sure our staff are happy and fulfilled.

https://www.careerlink.uk.com/ (opens in new tab)

Company benefits

Company bonus Annual leave

After this apprenticeship

Upon successful completion of the apprenticeship, there will be a full-time position available within the Healthcare Recruitment team.

Ask a question

The contact for this apprenticeship is: