Sales Office Junior/Level 3 Business Administration Apprentice

Summary

An exciting opportunity to join the team at Martyn Price Fasteners helping in the busy sales office with admin tasks. Phoning out for pricing, loading sales orders/purchase orders, completing spreadsheets, taking telephone messages with a view to eventually moving into a sales role for the right candidate.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday - Friday, 08:30 - 17:00

37 hours 30 minutes a week

Start date

Monday 12 May 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Joining this friendly family-run business in Dudley, you will help with a range of sales admin tasks within a busy sales office. You will learn how to:

Load sales orders
Load purchase orders
Helping to gather pricing and completing spreadsheets
Answering internal and external phone calls
Take messages if all other sales staff are busy on the phones

You will learn all essential parts of the business with a view to moving into a sales role within the company.

Where you’ll work

UNIT 8
WASHINGTON CENTRE HALESOWEN
DUDLEY
DY2 9RE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

DUDLEY COLLEGE OF TECHNOLOGY

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard:

You will not be required to attend Dudley College premises as the course is delivered in the workplace only
An assessor will be allocated to you to progress/help you through you course
Continual assessments, coupled with assignments/or exams depending on course of study
Time spent training will be part of the agreed contracted hours of the working week
At the end of your training, you will sit an exam and submit course work as part of your assessment, and you will receive a Level 3 qualification

More training information

The employer will provide in house training on all aspects of the role from computer system to product training

Requirements

Desirable qualifications

GCSE in:

English (grade C/4/Level 2 Functional Skills)
Maths (grade C/4/Level 2 Functional Skills)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Administrative skills
Willing to learn
Has initiative

About this company

We are a family run business based in Netherton, Dudley. We stock and sell standard fasteners (bolts, nuts, washers etc) but we also have a large specials department (including an on site machine shop), which we are working on growing and expanding.

http://www.martynprice.co.uk (opens in new tab)

Company benefits

All employees receive private health cover, an excellent pension (employer pays 8%), and 23 days holiday (moving to 28 days after 10 years service).

After this apprenticeship

To move up within the Sales Team within the company

Ask a question

The contact for this apprenticeship is:

DUDLEY COLLEGE OF TECHNOLOGY

Chloe Powell

Chloe.Powell@dudleycol.ac.uk

01384 363158

The reference code for this apprenticeship is VAC1000314776.

Apply now

Closes in 12 days (Monday 28 April 2025 at 11:59pm)

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