Business Administration Apprentice

Summary

The opportunity to join a small, dynamic medical equipment company with a national and international customer base. Gaining knowledge and experience whilst becoming conversant in all aspects of Business Administration, Customer Service, After Sales and Logistics. This apprenticeship will provide an excellent foundation for a fulfilling career.

Wage

£17,000 a year

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Salary paid in 12 equal parts on a monthly basis, payments are made on final Friday of each month. Annual salary review - there is no automatic entitlement to an annual increment of salary increase

Training course

Business administrator (level 3)

Hours

Monday to Friday 08:00 - 16:00 (including 30-minute lunch break)

37 hours 30 minutes a week

Start date

Monday 30 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Day to day activities include but are not limited to the following:

Welcoming and greeting guests: acting as the first point of contact for visitors to the office, visitor induction and building key safety points
Onboarding new starters: Assist with introducing new starts to the rest of the team, building induction, introduction to IT systems and software used in the office, demonstrate filing systems for documentation. Record keeping
Information Technology: Use all IT and associated software programmes to deliver work of the highest standard within the office environment
Emails: Sending emails to clients, maintaining permanent records of correspondence for future use archiving
Scheduling appointments: Assist with managing calendars, diaries, formulating weekly and monthly plans, confirming client appointments: scheduling referrals and follow up appointments
Planning meetings: Assist with planning internal and external meetings (face to face, webinars and video conferences), establish scope and purpose of meeting and develop preliminary agenda, send invitations (including agenda), record minutes (written and audio transcript)
Data entry: Assist with proof reading, data verification, evaluating, updating customer data, inputting accounting data, converting, corelating and combining data, storing data in correct sequence for future reference
Filing and data storage: Filing documents (SharePoint and MS365 File Explorer), maintaining filing system for ease of access
Change Control: Assist with maintaining change and version control register, ensure only correct version of document is ‘in use’, notify team of revision changes
Local Purchase Orders: Maintain and control stock levels of office consumables, collating, verifying orders, storing and distributing office supplies
Managing and Creating written communication: Assist with drafting company policies, procedures, processes, reports, job descriptions and advertisements
Sales Order Process: Assist with preparation and issue Quotations, Purchase Orders and Sales Orders
Company Logistics: Assist with product stock control: confirmation of product receipt and despatch, packaging, shipment of products to customers, collection and delivery receipts

Where you’ll work

7 REGAL WAY
FARINGDON
SN7 7BX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

ABINGDON AND WITNEY COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3.

More training information

Please apply as soon as possible for this role. Should the right candidate be found prior to the closing date, then the vacancy may be closed early
Apprenticeship Assessment and Information Session: Any new person applying for apprenticeship roles where Abingdon and Witney College deliver the training will be required to attend an Apprenticeship Assessment and Information Session at Witney or Abingdon campus. This will consist of a series of initial assessments (required prior to any apprenticeship offer), completion of essential paperwork, the opportunity to find out more about the apprenticeship process, the training included, and a forum for your questions. As a new Apprenticeship applicant, you will only have to undergo this process once
If you would like to talk to us about the assessments or if you would need any extra support to attend the Apprenticeship Assessment and Information Session, please call us on 01235 216216
Qualification checks: By applying for this vacancy, you are giving Abingdon and Witney College permission to undertake a Learner Record Service check on your previous qualifications
We make every effort to ensure that applicants from non-traditional academic backgrounds or those who may not have the formal GCSE entry requirements can access apprenticeships where possible
The National Minimum Wage (NMW) for Apprentices is £7.55 per hour from April 2025. This applies to 16 - 18-year old apprentices and those aged 19 and over during the first year of their apprenticeship. After this, the National Minimum wage appropriate to their age applies. The Wage for apprentices applies to both time spent on the job plus time spent training

Requirements

Essential qualifications

GCSE in:

English (grade Grade C/4 or above)
English (grade Grade C/4 or above)

Desirable qualifications

GCSE in:

or equivalent in other subjects (grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Problem solving skills
Team working
Microsoft Office Skills
A willingness to learn
good time management
organised and proactive
planning & research capability
resourceful

Other requirements

This vacancy is in Faringdon, Oxfordshire. Faringdon has reliable public transport links to from Swindon, Oxford and Wantage. Although not essential a driving licence and use of a vehicle would be advantageous. Predominantly office / warehouse based there will be the occasional need for customer / supplier site visits.

About this company

Croyde Medical Ltd are a medical equipment specialist. Everything we do is driven by our mission to help improve spaces for staff and patients. Our core product ranges are dedicated to the maternity and neonatal settings alongside our selection of parent & partner furniture for overnight stays. We take pride in working closely with our customers to understand and support their needs. Our mission is to become the UK’s leading and most trusted maternity and neonatal equipment specialist, providing high quality products to our customers. We strive to enhance environments by creating strong partnerships with healthcare professionals and expanding our offering to become a full range supplier to meet evolving needs within the NHS and beyond.

https://croydemedical.co.uk/ (opens in new tab)

Company benefits

25 days annual leave entitlement (excluding Bank Holidays) Croyde Medical complies with the requirements of the UK auto-enrolment scheme and will automatically make payments into a pension fund – employee and employer contributions.

After this apprenticeship

On successful completion of the apprenticeship, career progression/divergence within the company may be possible:

Progression to a Level 4 or higher qualification.

Encouragement to progress to positions of greater responsibility/accountability within this dynamic and ambitious company: Project Management, Finance, Procurement, Sales.

Ask a question

The contact for this apprenticeship is: