Business Administration Apprentice
Ethica Care
Littlehampton (BN17 7TL)
Closes in 20 days (Saturday 10 May 2025 at 11:59pm)
Posted on 8 April 2025
Contents
Summary
As a Business Administration Apprentice, you will play a vital role in the administrative functions of our care organisation. This apprenticeship provides an excellent opportunity to develop your skills, gain practical experience, and work towards achieving a nationally recognised qualification in Business Administration.
- Wage
-
£11,778 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 9.00am - 3.00pm.
30 hours a week
- Start date
-
Friday 30 May 2025
- Duration
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1 year 2 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
As a Business Administration Apprentice, you will play a vital role in the administrative functions of our care organisation. This apprenticeship provides an excellent opportunity to develop your skills, gain practical experience, and work towards achieving a nationally recognised qualification in Business Administration.
Key Responsibilities:
- Assist with day-to-day administrative tasks, including data entry, filing, and document management
- Utilise People Planner Software for scheduling, real-time monitoring, and administrative tasks to ensure smooth operational efficiency
- Manage telephone and email enquiries professionally and efficiently
- Ensure accurate and up-to-date records of client information, as well as maintain and organise CV and documentation for new staff members
- Liaise with care staff and management to ensure effective communication and operational support
Essential Skills and Qualities:
- Excellent written and verbal communication skills
- Strong in Microsoft Office applications (Word, Excel, Outlook)
- Ability to work as part of a team and build effective working relationships
- Commitment to maintaining confidentiality and professionalism
What We Offer:
- A supportive and inclusive working environment
- On-the-job training and mentoring
- Opportunity to gain a nationally recognised qualification in Business Administration
- Career development prospects within the care sector
Where you’ll work
Courtwick Lane
Wick
Littlehampton
BN17 7TL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
ABM TRAINING (UK) LTD
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- Business Administrator Level 3 Apprenticeship Standard
- Apprenticeship training will take place online via Teams and onsite within the workplace on a regular basis with their tutor
- The Apprentice will receive support from a mentor within the workplace
Requirements
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Team working
About this company
Passion With a passion for care and dedication to people, our qualified and experienced teams ensure your unique needs are met so you can live life to the full. Trust Families trust us to provide safety, respect and a stable routine, and our care programmes cover medical needs as well as emotional wellbeing. We offer care from a minimum of 1 hour and up to 24 hours a day, 7 days a week and we’re prepared for short notice care in case of emergencies. Our teams work within strict performance guidelines and are regulated by the Care Quality Commission (CQC).
After this apprenticeship
- Opportunity to develop within the care sector and office management
Ask a question
The contact for this apprenticeship is:
ABM TRAINING (UK) LTD
Kim Carter
kim@abmtraining.co.uk
07545545891
The reference code for this apprenticeship is VAC1000314636.
Apply now
Closes in 20 days (Saturday 10 May 2025 at 11:59pm)
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