Business Administrator Apprentice

Summary

We are looking for an applicant ready to grow with the help of this brilliant opportunity, we set out to make a difference in the community of Bristol by serving and protecting our clients with the highest possible standard. This is a great opportunity to get a Level 3 qualification and earn as you learn.

Wage

£16,289.28 a year

Check minimum wage rates (opens in new tab)

Hourly Wage (£) - £12.12 Weekly Wage (£) - £339.36

Training course

Business administrator (level 3)

Hours

Monday- Friday 9am- 4pm

32 hours 30 minutes a week

Start date

Monday 26 May 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Answering phone calls
Problem solving
Customer service
Assessment booking
Review feedback
Medication ordering

Where you’ll work

Kestral Court
Harbour Road
Portishead
Bristol
BS20 7AN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CITY OF BRISTOL COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training and Qualification Level

What training will the apprentice take and what qualification will the apprentice get at the end?

Business Administrator Level 3
Supporting and engaging with different parts of the organisation and interact with internal or external customers
City of Bristol College
Off site in its entirety

Requirements

Essential qualifications

GCSE in:

English & Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
Physical fitness
Flexible
Adaptable
Professionalism
Empathy

Other requirements

Wearing Uniform. Good working environment.

About this company

We provide a client tailored service, enabling the individual to retain a greater level of independence with our ongoing support.

https://livingwatershealthcare.co.uk/ (opens in new tab)

After this apprenticeship

Full-time employment / Future employment

Ask a question

The contact for this apprenticeship is:

CITY OF BRISTOL COLLEGE

Apprenticeship Team

apprentice@cityofbristol.ac.uk

01173125250

The reference code for this apprenticeship is VAC1000314295.

Apply now

Closes in 26 days (Friday 16 May 2025 at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents