Business Administrator Apprentice

Summary

We are looking for a motivated and organised Business Administrator Apprentice to support the daily operations of our motorbike parts distribution business. This is an exciting opportunity to gain hands-on experience in business administration, customer service, and e-commerce while working in a growing company.

Wage

£14,133.60 a year

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Training course

Business administrator (level 3)

Hours

Monday to Friday, from 10.00am - 4.00pm.

36 hours a week

Start date

Tuesday 1 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

As a Business Administrator Apprentice at our company, the candidate will play a vital role in supporting the smooth operation of our motorbike parts distribution business. The apprentice will gain hands-on experience in business administration while developing key skills in organisation, communication, and problem-solving.

Their responsibilities will include:

1. Administrative Support

Assisting with daily office tasks, including responding to emails, answering phone calls, and managing paperwork.
Organising and maintaining records, invoices, and supplier/customer details.
Supporting the team with scheduling meetings and handling correspondence.

2. Inventory & Order Processing

Assisting in managing stock records and updating inventory databases.
Helping process customer orders and liaising with suppliers.
Ensuring accurate documentation for deliveries and returns.
Inventory management
Postage of packages

3. Customer Service & Communication

Supporting customer inquiries via phone, email, and online platforms.
Assisting with order tracking and providing updates to customers.
Learning how to handle basic customer service issues professionally.

4. E-commerce & Digital Support

Assisting with listing products on online marketplaces such as eBay and Amazon.
Helping to monitor website orders and online customer interactions.
Learning basic data entry and reporting for business insights.

5. Business Development & Marketing Support

Assisting with social media posts and marketing campaigns.
Helping to prepare promotional materials and maintain customer engagement.
Supporting outreach to potential partners and suppliers.

Where you’ll work

Unit 7 Oakwood Estate
South Road
CM20 2BZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CHELMSFORD COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training will be provided by Chelmsford College. Training is delivered by our 1:1 based tutors both virtually and in the workplace.

Requirements

Essential qualifications

GCSE or equivalent in:

Maths (grade 4)

Desirable qualifications

GCSE or equivalent in:

English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Organisational skills
Communication skills
Attention to detail
IT skills
Customer Service
Problem solving
Time management
Initiative
Willingness to learn

Other requirements

Throughout the apprenticeship, the successful candidate will receive structured training and mentorship, developing key skills in organisation, communication, and problem-solving.

About this company

An Architect and Project Manager who have started an e-Commerce and online sales of motorbike parts.

After this apprenticeship

Successful completion of the apprenticeship will result in a level 3 qualification in Business Administration. There may also be opportunities for progression within the company.

Ask a question

The contact for this apprenticeship is: