Business Admin Apprentice

Summary

Whitegates Estate Agents are looking for a Business Admin Apprentice. A Business Admin Apprenticeship involves learning to support business operations by handling tasks like managing schedules, processing documents, communicating with clients, and maintaining records.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday - Friday, 9.00am - 5:30pm. 1 in 4 Saturdays, 10.00am - 4.00pm. 37.5 hours per week.

37 hours 30 minutes a week

Start date

Thursday 1 May 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Front Desk & Client Support: Greet customers, handle phone and email enquiries, and book property viewings
Property Listings Management: Assist in updating property details on the company website and property portals
Documentation & Compliance: Prepare tenancy agreements, contracts, and compliance documents (e.g., ID verification, right-to-rent checks)
Database & CRM Maintenance: Maintain accurate records of clients, landlords, tenants, and property transactions
Marketing Support: Assist in creating property descriptions, social media posts, and marketing materials
Financial Administration: Process invoices, deposits, and rental payments while maintaining financial records
Office Support: Order office supplies, schedule appointments, and organise team calendars
Business Improvement: Contribute ideas to improve office efficiency and customer experience

Where you’ll work

Whitegates Estate Agents
Bradford
BD1 3HN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

BRADFORD COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard
No weekly college release day
One monthly class in college
Assessor will visit the work place every 4-6 weeks
All work will be set online via the CRM system, Aptem

Requirements

Desirable qualifications

GCSE in:

English (grade C or 4)
Maths (grade 4 or C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Team working
Initiative
Microsoft Skills

About this company

Since opening in 1979 we’ve helped thousands of customers buy, sell, let and rent property in Bradford and the surrounding area. How did we get to where we are today? We describe Whitegates Bradford with three key words: Professional, Knowledgeable and Trustworthy. Our team of 10 incredible staff gets those traits across and we’re proud to be serving the local property market. We deal primarily with BD1 all the way through to BD18 properties.

http://www.whitegates.co.uk (opens in new tab)

After this apprenticeship

Potential full time employment

Ask a question

The contact for this apprenticeship is:

BRADFORD COLLEGE

Nathan Roebuck

N.Roebuck@bradfordcollege.ac.uk

07776956292

The reference code for this apprenticeship is VAC1000314092.

Apply now

Closes in 14 days (Wednesday 30 April 2025 at 11:59pm)

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