Apprentice HR Administrator

Summary

The HR Administrator plays a key role in supporting the HR function through efficient administration of HR processes, maintaining employee records, and ensuring compliance with company policies. This is an excellent opportunity for a junior HR professional looking to grow their skills, knowledge, and experience in a dynamic HR environment.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

HR support (level 3)

Hours

Monday to Friday, 8.00am - 4:30pm, with a one hour lunch break.

37 hours 30 minutes a week

Start date

Monday 28 April 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Administer onboarding and offboarding processes, ensuring a smooth experience for employees.
Process internal changes, including flexible working and contract requests.
Maintain accurate and up-to-date records for employee movements.
Manage the HR inbox and inquiry system in collaboration with the HR Coordinator.
Ensure timely responses and resolution of HR-related queries, escalating where appropriate.
Maintain and update employee records with accurate and consistent data entry.
Conduct periodic reviews to ensure compliance and completeness.
Administer employee benefit programs such as eyetest vouchers.
Undertake ad hoc HR administration projects, including right-to-work audits and pending document follow-ups.
Assist with policy documentation and updates as required.
Ensure compliance with GDPR regulations and company data policies.
During peak/leave periods provide cover and assistance for the HR Coordinator in hospitality, reception, and purchasing duties as needed.
Support management of Moodle site including generation of monthly L&D reports to track training completion.

You will also support the HR Coordinator with:

System development, process improvements & end-user training.
Managing HRIS tasks, such as contract change requests, EPR and flexible working applications.
Ensuring timely completion of assigned HRIS-related tasks.
Monthly HRIS audits to identify and remove outdated personnel data.

This role provides essential support to the HR team and acts as a secondary resource to our Infrastructure Resources team.

Where you’ll work

TEKHNICON
SPRINGWOOD DRIVE
BRAINTREE
CM7 2YN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

COLCHESTER INSTITUTE

Your training course

HR support (level 3)

Equal to A level

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

The apprentice will be working towards the HR Support Level 3 Apprenticeship Standard.
Monthly classroom attendance at Colchester Institute (Colchester Campus).

Requirements

Essential qualifications

GCSE in:

maths and English (grade 9-3/A*-D)

Desirable qualifications

GCSE in:

maths and English (grade 9-4/A*-C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Logical
Team working
Non judgemental
Patience

About this company

RDC was formed in 1991 starting life as a computer auction business operating from a small garage unit in Chelmsford, Essex. Across the next 6 years the business ran 365 auctions in 15 sites across southern England. In 1998 we began the conversion of the business to a service model with our first customer – the Environment Agency. In line with the sustainable objectives of the business every effort is made to prepare assets for reuse and value reclamation to the client. Assets are carefully and securely returned to our processing facilities, sorted, catalogued, uniquely identified, tested and potentially cleaned and upgraded. Working products are prepared for reuse, either for redeployment to the current owner or for sale to a new user. Products that fail during this evaluation process or fall below a minimum specification are considered for upgrade and repair, if those options are not considered viable and the product is not operational as a whole, any reusable components will be recovered. The remaining product will be allocated to a process of sustainable recyclate recovery, using accredited partners and market leading industrial processes. Such processes are highly monitored with detailed reporting of inputs and outputs that confirm compliance to environment standards which largely eliminates the need to landfill.

https://rdc.co.uk/ (opens in new tab)

Company benefits

Hybrid working options, enhanced family leave and sick pay, 30 days of holiday (including bank holidays), employee assistance platform, subsidised on-site canteen, employee events, internal and external training opportunities, free on-site parking

After this apprenticeship

Permanent position within the HR team with access to ongoing training resources.

Ask a question

The contact for this apprenticeship is:

COLCHESTER INSTITUTE

Colchester Institute - Apprenticeship Team

ci.apprenticeships@colchester.ac.uk

01206 712043

The reference code for this apprenticeship is VAC1000313881.

Apply now

Closes in 5 days (Friday 25 April 2025)

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