Apprentice Coordinator

Summary

To provide business support to client teams and members of staff. To assist in the efficient delivery of client projects to ensure high standards. To be proactively developing your knowledge and business support skills whilst supporting your client/business area.

Wage

£19,500 a year

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Annual bonus scheme. Pension Scheme via The Peoples Pension Life insurance (4x Base Salary) 26 Weeks paid Maternity Leave 2 Weeks paid Paternity Leave

Training course

Business administrator (level 3)

Hours

Monday to Friday. Contractual hours arev09:00 - 17:30, with 1 hour lunch.

37 hours 30 minutes a week

Start date

Wednesday 21 May 2025

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Your duties will include:

Assist with the successful delivery of business support services to your specific area of the business whilst developing your understanding of the tasks and actions required.
Assist with general office and facilities management, and provide ad hoc assistance to company groups, initiatives and events, demonstrating a positive can-do attitude.
To deliver your required tasks and activities on time and to the correct standard.
Utilising DM systems and processes to deliver business support services and proactively seeking support and training where necessary from key stakeholders.
Begin to develop an understanding of your client/business area requirements and look to utilise the DM systems, processes and resources available to support them efficiently.
Develop positive working relationships with DM colleagues and demonstrate good communication and problem-solving skills.
Ensure compliance with relevant legal, regulatory, contractual and organisational requirements and policies in own area of responsibility.
Support and participate in company groups, initiatives, events and socials.
Identify areas for personal development to improve knowledge and skillsets.

Where you’ll work

4 Bredon Court
Brockeridge Park
Twyning
Gloucestershire
GL20 6FF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

GLOUCESTERSHIRE COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Standard. Workplace delivery.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills

Other requirements

Sabbatical Policy at 3 years’ service. Paid study leave. Military service paid leave (7.5 days per year). Flexible working through our ‘Flexible Advantage’ supporting working families & your work/life balance.

About this company

At Dalcour Maclaren, we're key players in the Utilities and Infrastructure industry, bringing the UK and Ireland closer to Net Zero every day. Our land, environmental and geospatial experts work together to unlock the consents needed by our clients to deliver key projects. Our services include land access and assembly, agricultural liaison, planning, environmental impact assessments and geospatial mapping. Join us, and play your part in helping us to achieve our vision; to be the professional services team of choice, leading the Utilities and Infrastructure industry to a sustainable future.

https://dalcourmaclaren.com/ (opens in new tab)

Company benefits

25 days holiday and your birthday off. Gym membership. Cycle to work scheme. Discounts for retailers. Electric Vehicle Scheme at 1 years’ service. EAP Mental Health support. 2 events and office socials yearly.

After this apprenticeship

Progression routes into Business Support/PA roles or Project Coordination/Management.

Ask a question

The contact for this apprenticeship is:

GLOUCESTERSHIRE COLLEGE

GC Employer Training and Apprenticeships

Apprenticeshipvacancies@gloscol.ac.uk

0345 155 2020

The reference code for this apprenticeship is VAC1000313835.

Apply now

Closes tomorrow (Monday 21 April 2025 at 11:59pm)

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