Apprentice Administration Assistant

Summary

Deltec Industries is seeking a motivated and enthusiastic Business Administration Apprentice to join our team. In this role, you will work closely with the team to support the office and business operations, assisting engineers with various administrative duties. This is a fantastic opportunity to gain hands-on experience in a dynamic business.

Wage

£14,526.20 to £23,492.04, depending on your age

National Minimum Wage

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40 hours per week Monday – Friday 8:00 – 4:30 ½ hour for lunch

Training course

Business administrator (level 3)

Hours

Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am – 2.00pm

37 hours a week

Start date

Monday 19 May 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

The main role of the Business Administration Apprentice is to work with the team to support the office and business operations, assisting engineers with various administrative duties.

Your responsibilities will include, but are not limited to:

Maintain Outlook Emails
Maintain and manage client database including sorting and filing client business cards, inputting client contacts and maintaining client database up to date
Performing clerical functions, such as preparing correspondence, greeting visitors, arranging conference calls and meeting arrangements
Open, sort and distribute incoming faxes and emails
Prepare and file correspondences, records and reports
Prepare responses to correspondences
Incoming sales/ customer call diversions

Where you’ll work

Unit 4 Wyrefields Industrial Estate
Poulton Le Fylde
Lancashire
UK
FY6 8JX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

BLACKPOOL AND THE FYLDE COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The successful candidate will work towards completing the Level 3 Business Administration Standard from the Institute for Apprenticeships & Technical Education. Delivered by Blackpool and The Fylde College offering expert tuition and exceptional facilities
Personalised programme Your B&FC apprenticeship is made up of several different elements and each one reflects your individual abilities and career goals
Our expert tutors and assessors have relevant industry experience and will support you to achieve all your goals
Off-the-job training Developing your skills at work is called on-the-job training, 20% of your apprenticeship (equal to one full day a week) will be ‘off-the-job’
This might include attending College, tackling projects, online learning, coaching, shadowing, or training for your job

Requirements

Desirable qualifications

Other in:

Basic Maths (grade n/a)
Standard English (grade n/a)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working
Initiative

Other requirements

Once you have successfully completed the program you will be submitted for your End Point Assessment. The EPA is an assessment of all the knowledge, skills, and behaviours you have learned throughout your apprenticeship; it confirms you are ready and competent in the career path you have chosen. These assessments have been designed and developed by employers in the industry to reflect the daily work of the business. Please note that as part of your application, you are required to provide a copy of your CV and complete the college based online initial assessments in English and Maths.

About this company

Deltec Industries, established in 1979, is a leading British manufacturer of impact sockets, accessories as well as specialised tooling solutions.?Serving a diverse range of both local and global clients across sectors such as power generation (gas, oil and wind), automotive and manufacturing, Deltec has the industry knowledge you can depend on.

After this apprenticeship

To be confirmed by employer

Ask a question

The contact for this apprenticeship is:

BLACKPOOL AND THE FYLDE COLLEGE

The reference code for this apprenticeship is VAC1000313506.

Apply now

Closes in 22 days (Monday 28 April 2025)

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After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

To apply, you must register with GetMyFirstJob and then follow the instructions to complete your application.

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