Business Admin Apprentice
VERTEX DISPLAYS LIMITED
Worcs (B98 7SE)
Closes in 12 days (Friday 18 April 2025 at 11:59pm)
Posted on 2 April 2025
Contents
Summary
The business admin apprentice will support in all aspects of administration, as well as some financial and customer service duties. You will be answering phone calls, taking messages and connecting calls to appropriate departments.
- Wage
-
£13,741 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 9.00am - 5.00pm
35 hours a week
- Start date
-
Monday 28 April 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
- Answering phone calls, taking messages and connecting calls to appropriate departments
- Following up on clients’ business communications, ordering and billing and tracking the organisation’s expenditure
- Invoicing clients, collecting company data and negotiating agreements with internal and external stakeholders
- Educating clients about company products and services and how to make a purchase
- Communicating with clients through phone and emails and building positive relationships with them
- Making employee travel arrangements and helping with minor technical issues
- Preparing documents through editing, printing and binding
- Preparing plans to help streamline and improve business operations
- Helping advertise the brand through social media
Where you’ll work
Vertex Displays ltd
Unit 4a Howard Road
Redditch
Worcs
B98 7SE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
HALESOWEN COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Level 3 Business Administrator Apprenticeship Standard:
- The successful applicant will be allocated an assessor who will visit them in the workplace once every 6-8 weeks
Requirements
Desirable qualifications
GCSE or equivalent in:
- English (grade 4/C)
- Math (grade 4/C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
About this company
A trade team working only for the events and exhibition industry Vertex has been formed by a team with a wide background in the exhibition industry. Our purpose is to work only for the trade. Manufacturing, hiring and building exhibition stands for design agencies and other industry professionals. Our facility in Worcestershire is ideally located to serve all of the main UK venues. Whilst the team also travel Europe to serve our clients.
After this apprenticeship
Potential permanent position for the right candidate.
Ask a question
The contact for this apprenticeship is:
VERTEX DISPLAYS LIMITED
Ross Wardle
ross@wearevertex.co.uk
07792944183
The reference code for this apprenticeship is VAC1000313489.
Apply now
Closes in 12 days (Friday 18 April 2025 at 11:59pm)
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