Sales Executive Apprentice

Summary

This apprenticeship offers a fantastic opportunity for individuals pursuing a Level 4 qualification in Sales. Over the course of 18 months, you will gain hands-on experience in leading end-to-end sales interactions with customers and managing internal sales processes.

Wage

£14,722.50 to £23,809.50, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

Training course

Sales executive (level 4)

Hours

Monday to Friday, shifts to be confirmed.

37 hours 30 minutes a week

Start date

Monday 12 May 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Set effective sales targets using forecasts and prioritise customers and activities to maximise return on investment.
Develop a customer engagement style that opens sales conversations, builds rapport, and enhances relationships.
Utilise effective questioning and active listening techniques to analyse customer needs and guide sales conversations.
Create and present compelling sales proposals, clearly articulating the value and benefits of products and services.
Research customer desired outcomes and negotiate effectively to address objections and secure agreements.
Recognise verbal and non-verbal buying signals and employ ethical closing techniques to finalise sales.
Collect, analyse, and interpret market intelligence, sharing insights with relevant teams to inform strategy.
Prioritise and manage time effectively to ensure timely follow-ups and customer engagement.
Collaborate with internal stakeholders to ensure seamless communication and effective sales delivery.
Manage customer inquiries and issues professionally, taking proactive steps to enhance the customer experience.
Use digital tools to conduct research, target customers, and maintain accurate sales records in accordance with CRM systems.

Where you’ll work

UNIT 4
LIBRARY AVENUE
HARWELL OXFORD
DIDCOT
OX11 0SG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

JC TRAINING & CONSULTANCY LTD

Your training course

Sales executive (level 4)

Equal to higher national certificate (HNC)

Course contents

Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Your training plan

Training will be delivered on site and you will develop essential skills in the following:

Sales planning
Customer engagement
Needs analysis
Proposal presentation
Negotiation
Closing sales

You will do this while effectively collaborating with internal teams to enhance business performance.

More training information

The apprenticeship training will be delivered by a specialst tutor on a remote basis.
You will meet with your tutor at least once a month where you will learn and develop new knowledge, skills and behaviours that can be applied to your role.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Team working
Creative

About this company

Formed in 2005, Explosive Learning Solutions (ELS) is a privately owned small to medium sized limited company based at the Harwell Science and Innovation Campus in Oxfordshire. We work both nationally and internationally, offering independent learning and development consultancy, as well as bespoke training to government, industry, and individuals. Our philosophy is one of listening to our clients’ requirements to deliver innovative training solutions that empower learners through face-to-face and/or online/hybrid learning.

https://elsbusinesstraining.co.uk (opens in new tab)

Company benefits

Pension: 5% employee, 3% Employer contribution CPD to achieve formal Project or Quality Management qualifications. Specsavers Discount Vouchers Healthcare Cash Plan Reward Gateway- Employee Discount Platform Cycle to Work Scheme

After this apprenticeship

Possible progression to a full time member of the Sales Team.

Ask a question

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