Apprenticeship - Procurement

Cummins Ltd

Huddersfield (HD1 6RA)

Closes on Monday 5 May 2025

Posted on 28 March 2025

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Contents

Summary

The Apprentice role is a developmental position within the Global Procurement Organization. During the apprenticeship you work 5 days per week, inclusive of 1 day per week for study at Kirklees College. On completion of this apprenticeship, you will obtain a Customer Service Level 2 or Business Admin Level 3 qualification (depending on experience).

Wage

Competitive

Competitive wage offered

Check minimum wage rates (opens in new tab)

Training course
Customer service practitioner (level 2)
Hours
During the apprenticeship you will work 5 days per week, inclusive of 1 day per week for study at Kirklees College. The working hours are 9.00am - 5.00pm (with flexibility to suit business needs).

37 hours 30 minutes a week

Start date

Monday 2 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

In this role, you will make an impact in the following ways:

  • Performing administrative tasks according to established guidelines and procedures so these activities are completed accurately and on time.
  • Completing data analysis, using analytical problem-solving tools to draw conclusions and communicate meaningful patterns that drive business insights and assesses quality of data.
  • Transcribing, typing, formatting and distributing a variety of material (e.g., correspondence, contracts, meeting minutes, reports and presentations) using word processing, presentation, graphics and spreadsheet software.
  • Coordinating internal and external meetings. This may include scheduling meeting times, making travel arrangements for attendees, and ensuring that various meeting amenities are available.
  • Arranging and hosting site visits of suppliers or colleagues.
  • Any other reasonable duties which may be required by the company from time to time, as instructed by or under the direction of your immediate supervisor. 

To be successful in this role you will need the following:

  • A minimum of 7 GCSEs Grade A*- C (level 4-9): 5/B or above for English language and Mathematics*.
  • Action oriented taking on new opportunities and challenges with a sense of urgency, high energy, and enthusiasm.
  • Competent use of Microsoft software packages such as PowerPoint, Excel and Word.
  • Effective communication, developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Where you’ll work

St. Andrews Road
Huddersfield
HD1 6RA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

KIRKLEES COLLEGE

Your training course

Customer service practitioner (level 2)

Equal to GCSE

Course contents
  • Use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and achieves positive engagement and delivery.
  • Depending on your job role and work environment: Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications; and/or
  • Depending on your job role and work environment: Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions.
  • Depending on your job role and work environment: Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the organisation’s brand.
  • Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and your organisation.
  • Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
  • Demonstrate patience and calmness.
  • Show you understand the customer’s point of view.
  • Use appropriate sign-posting or resolution to meet your customers needs and manage expectations.
  • Maintain informative communication during service recovery.

Your training plan

  • During the apprenticeship you will work 5 days per week, inclusive of 1 day per week for study at Kirklees College.

Requirements

Essential qualifications

GCSE in:

  • 5 Other subjects (grade C/4 or above)
  • Math & English Language (grade 5/B or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

About this company

Cummins Turbo Technologies is the only manufacturer focused solely on medium- to heavy-duty diesel engine turbo technologies. For more than 60 years, we have delivered innovative, reliable turbocharger solutions for our customers. Our vision for turbocharger solutions, thanks to our rich company heritage derived from our Holset® brand, sets us apart as a technology leader.

https://www.cummins.com/ (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

  • Possibility of a potential permanent employment through open vacancies.

Ask a question

The contact for this apprenticeship is:

KIRKLEES COLLEGE

The reference code for this apprenticeship is VAC1000312654.

Apply now

Closes on Monday 5 May 2025

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please follow the link provided to go to our careers website