Human Resource Apprentice

Summary

BSC Education Ltd is looking for an enthusiastic and energetic team member to join its People Function in the capacity of apprentice. If you are looking to join an international fast paced and diverse company, this opportunity may be for you.

Wage

£16,000 a year

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Training course

HR support (level 3)

Hours

Monday - Friday, 9:00am - 5:00pm.

37 hours 30 minutes a week

Start date

Wednesday 28 May 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

The HR apprenticeship is responsible for supporting the People Team with varieties of projects for the next 18 months, such as:

Summer Talent Management project
Learning and development matrix and yearly calendar
Cultural fit questions
Appraisal reviews and behaviours projects
Assists with end-to-end talent management and administration
Any other HR-related tasks to support the People Team regarding recruitment, as part of one of their projects
Prepare adverts, interview questions and prepare contracts
Complete onboarding including references, enhanced DBS, Prohibition Teacher Checks prior to start dates being confirmed
Ability to source candidates through various channels and social media platforms within a tight deadline
Reviewing the current HR induction and its content (project)
Carry out inductions for new starters and tracking the assessment results
Manage the recruitment inboxes ensuring that all emails are handled and responded to in an effective and timely manner with an aim to achieve first contact resolution
Escalating queries/issues to the Group Director of People and Performance, when necessary
Updating the new starters database accordingly with any new joiners or leavers
Administer all starter, leavers for summer recruitment and change processes and updating the payroll system accordingly/ notifying payroll
Develop process and flowcharts for recruitment and onboarding stages for managers
Responsible for tracking source of candidates and updating all the trackers up to date
Provide an effective weekly report of any new starters and leavers
Drafting contracts, offer letter and any other variations letters
Provide support with building relationship with universities, communicating with universities and colleges across the country to arrange job fairs and other talent related activities
Completing exit questionnaire with new starters and building a pipeline of candidates for the following year
The position reports to the Group Director of People and Performance.
Successful position holders are excellent communicators, enjoy solving problems and speaking with candidates and wider business mainly communicating remotely and work well in diverse teams.

Where you’ll work

BSC Education
Chatham House
7 Chatham Street
Manchester
M1 3AY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

TOTAL PEOPLE LIMITED

Your training course

HR support (level 3)

Equal to A level

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

HR Support Level 3 Standard
Interactive Webinars to support knowledge
Internal training, shadowing and support
A library of resource
A designated Tutor to support and aid progression

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Mathematics (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Administrative skills
Attention to detail
Communication skills
Customer care skills
Initiative
IT skills
Logical
Non judgemental
Organisation skills
Problem solving skills
Team working

Other requirements

Good IT skills - A working knowledge of Microsoft office programs is sufficient and ability to pick up new software.

About this company

BSC Educatoin are based in Manchester and are a leading international education group offering a wide range of education and training to individuals and organisations across the globe.

After this apprenticeship

The opportunity to further develop you knowledge, skills and behaviours in a professional, fast growing company.

Ask a question

The contact for this apprenticeship is: