Business Administration Apprentice

Summary

Impress Group has established a reputation for quality and service, manufacturing a vast range of machined, fabricated, welded, pressed, painted and laser cut components to our customer’s specification. We are now looking for a Business Administration Apprentice to join our team.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday - Thursday, 7.30am - 4.30pm day shift Friday 7.30am - 12.30pm

37 hours a week

Start date

Monday 5 May 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Impress Group has established a reputation for quality and service, manufacturing a vast range of machined, fabricated, welded, pressed, painted and laser cut components to our customer’s specification. Our ever-growing client base including industries such as sub-sea, oil gas and exploration, rail, marine, fastenings, furniture, defence and aerospace.

Job role & responsibilities:

Key Responsibilities:

Data Entry: Inputting data into databases or systems, maintaining accurate records
Answering Phones: Handling phone calls, directing them to the appropriate person, or taking messages
Scheduling: Managing calendars, scheduling meetings, and booking appointments for managers or staff
Filing and Organising: Maintaining both physical and digital files, ensuring all documents are correctly organised and accessible
Correspondence: Assisting in writing and sending emails, letters, and other forms of communication
Customer Service: Interacting with clients, customers, or visitors and providing assistance when needed
Handling Office Supplies: Monitoring inventory of office supplies and placing orders when necessary
Supporting Administrative Team: Assisting other administrative staff with tasks such as preparing reports, arranging travel, and managing office workflows
General Office Tasks: Maintaining a clean and organized office environment, including tasks like photocopying, scanning, and printing documents

Where you’ll work

RYTON INDUSTRIAL ESTATE
NEWBURN BRIDGE ROAD
BLAYDON ON TYNE
NE21 4SQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

TDR TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Standard.

Requirements

Essential qualifications

GCSE or equivalent in:

English Language or English Literature (grade 4/C or above)
Maths (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Patience

About this company

Impress Group, founded in 1997 by directors George Peel and Steven Young are located in Blaydon on Tyne on a site in excess of 52,000 2ft, offering a complete sub-contract engineering service in the North East. With a combined experience of over 65 years in the engineering industry, we offer a world-class service, incorporating a high-quality product with a distinguished level of customer service

https://impressltd.co.uk/about/ (opens in new tab)

After this apprenticeship

Full-time position upon completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

TDR TRAINING LIMITED

The reference code for this apprenticeship is VAC1000312134.

Apply now

Closes in 11 days (Thursday 1 May 2025)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

VERY IMPORTANT: Applications will be directed to the TDR website where you shall complete a short sign-up form. It is very important that you indicate Impress in the form. Failure to do this may delay your application.

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