HR Apprentice
COPYRIGHT LICENSING AGENCY LTD
London (SE1 2HB)
Closes in 21 days (Sunday 11 May 2025 at 11:59pm)
Posted on 26 March 2025
Contents
Summary
This is a fantastic opportunity to start your HR career in a small HR department at CLA on an Apprenticeship Contract. You will gain CIPD Level 3 HR Support qualification on completion whilst assisting in the efficient operation of the HR department and supporting the business as required.
- Wage
-
£22,500 a year
Check minimum wage rates (opens in new tab)
Other: £22,500 and after probation £25,200
- Training course
- HR support (level 3)
- Hours
-
Monday to Friday, 9.00am to 5.00pm.
35 hours a week
- Start date
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Friday 20 June 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
- Act as a first point of call for HR queries applying a professional and friendly approach
- Building relationships with management teams to advise and support the implementation of workforce initiatives.
- Manage employee onboarding and induction
- Assist with recruitment administration
- Support L&D Advisor
- Administration of all benefits including payroll, pension and healthcare
- Applying analytical skills to interpret data
- Monitoring and updating our HR system regularly and accurately
Where you’ll work
6 Hays Lane
London
SE1 2HB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
MBKB LTD
Your training course
HR support (level 3)
Equal to A level
Course contents
- Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
- Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
- Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
- Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
- Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
- Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
- Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Your training plan
A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship, (14 - 18 months including endpoint assessment) topics covered include:
- Business and Customer Awareness
- Communication Skills
- Building a team
- HR legislation
- HR Functions, roles and plans
- Systems and Processes
- Service Delivery
- Problem Solving
- Change and Improvement techniques
- HR base data and Info
- Resilience
- Emotional intelligence
You may need to complete level 2 Maths and English Functional skills (if you cannot evidence prior grades).
Requirements
Essential qualifications
GCSE in:
- Maths and English (grade 4/C or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Initiative
- Non judgemental
- Patience
Other requirements
Hybrid working - 2 days a week minimum in London Bridge office
About this company
"CLA is a non-profit focused on intellectual property and electronic rights management. We licence organisations for photocopying, scanning and digital reuse of articles and extracts from print and digital publications. This includes books, magazines, journals, electronic and online publications, as well as press cuttings or documents supplied by a licensed third party. Our mission is to help customers legally access, copy and share the published content they need, while also making sure that copyright owners are paid fair royalties for the use of their work."
After this apprenticeship
- HR Assistant, HR Administrator, HR Co-ordinator
Ask a question
The contact for this apprenticeship is:
MBKB LTD
Nicki Bevan
recruit@mbkbgroup.com
The reference code for this apprenticeship is VAC1000311700.
Apply now
Closes in 21 days (Sunday 11 May 2025 at 11:59pm)
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