Technology Trainee Apprentice

Summary

Are you eager to combine paid work with study to earn a qualification? Do you want to join a strong team dedicated to revolutionising technology in Local Government? If so, this opportunity might be perfect for you! Essex Digital Service (EDS) is seeking a Device Management Apprentice to join our dynamic team.

Wage

£25,081 a year

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Training course

IT solutions technician (level 3)

Hours

As a ‘Fixed base’ worker, there is an expectation that you will work 5 days each week from County Hall, Chelmsford. Monday - Friday, 9.00am - 5.00pm.

37 hours a week

Start date

Monday 8 September 2025

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Work within our device management team to support the build and implementation of user devices to enable secure access to and operation of applications needed across the business
Work collaboratively with different areas across the EDS team for short periods to gain an understanding of the service and to support your apprenticeship study
Ensure you meet the objectives of the role agreed and deliver work within agreed timescales to be able to demonstrate learning and acumen for technology
Ensure delivery of requirements agreed in your personal development plan and your apprenticeship standard
Take responsibility for agreeing a personal development plan
Specific individual and shared targets and objectives are defined annually within the performance management framework

Where you’ll work

County Hall
Market Road
Chelmsford
Essex
CM1 1QH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

ESSEX COUNTY COUNCIL

Your training course

IT solutions technician (level 3)

Equal to A level

Course contents

Work at any stage of the solution lifecycle.
Interpret client requirements.
Prioritise tasks to work within agreed project plans.
Ensure resources are used efficiently and responsibly.
Design solutions to meet client and business requirements.
Identify technical solutions using creative and critical thinking.
Install hardware or software, either physically or virtually.
Search and use different types of data or information sources.
Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
Deploy and implement solutions, supporting change management practices.
Create and maintain documentation in accordance with best practice and organisational requirements.
Support multiple contemporary or legacy solutions to required levels of service.
Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
Apply continuous professional development CPD to support their own learning, business needs and technical developments.
Work at any stage of the solution lifecycle.
Interpret client requirements.
Prioritise tasks to work within agreed project plans.
Ensure resources are used efficiently and responsibly.
Design solutions to meet client and business requirements.
Identify technical solutions using creative and critical thinking.
Install hardware or software, either physically or virtually.
Search and use different types of data or information sources.
Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
Deploy and implement solutions, supporting change management practices.
Create and maintain documentation in accordance with best practice and organisational requirements.
Support multiple contemporary or legacy solutions to required levels of service.
Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
Apply continuous professional development CPD to support their own learning, business needs and technical developments.

Your training plan

IT Solutions Technician Level 3 Apprenticeship Standard

Requirements

Desirable qualifications

GCSE in:

Any (grade Grade 4/C and above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

About this company

At Essex County Council, we look after a large, diverse, complex region of the country. But our approach to creating a place where individuals, families and communities can thrive and prosper is simple.

Company benefits

Healthy work life balance: flexible and hybrid working options. Wide range of learning and development opportunities 26 days annual leave + bank holidays + option to purchase extra Generous Local Government Salary related pension scheme

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

The role will require successful completion of the IT Solutions Technician Level 3 Apprenticeship and include an end of study assessment
This apprenticeship is recognised for entry onto the BCS, The Chartered Institute for IT, Register of IT Technicians confirming level 3 professional competence
Those completing the apprenticeship can apply for registration

Ask a question

The contact for this apprenticeship is:

Essex County Council

Entry to Work

work.placements@essex.gov.uk

The reference code for this apprenticeship is VAC1000311679.

Apply now

Closes today

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After signing in, you’ll apply for this apprenticeship on the company's website.

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