Office Administrator Apprentice

Summary

Are you organised with good communication skills and looking to kickstart your career? PETA Ltd are proud to be working with Sienna Construction Ltd to recruit and train one Office Administration Apprentice. The successful candidate will be involved in a range of duties to support across multiple departments within the business.

Wage

£16,900 a year

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The salary is based on £10 per hour for 32.5 hours a week, however the employer is open to offering 36.5 hours per week at the same hourly rate.

Training course

Business administrator (level 3)

Hours

Monday to Friday 09.00 - 17.00 with a 30-minute break. Working times can be flexible.

32 hours 30 minutes a week

Start date

Tuesday 6 May 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

The Office Administrator Apprentice will be responsible for the following duties:

Reception duties, answering the phone, meeting and greeting people when they arrive at the office
Admin duties, copying, filing, archiving, opening the post, shredding
Any other ad hoc duties that will be required of you
Filing supplier invoices once approved & paid
Attaching & filing delivery notes
Business surveys yearly, monthly & quarterly
Set up new contracts/site files

This job description is not limited to role responsibilities.

Where you’ll work

UNIT 14
MITCHELL POINT
ENSIGN WAY
HAMBLE
SO31 4RF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

PETA LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach.

Requirements

Essential qualifications

GCSE in:

English (grade C/4)
Maths (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Attention to detail
Organisation skills
Customer care skills
Team working
Good communication skills
Quick learner
Previous experience preferable

About this company

Sienna Construction Ltd is a Hampshire based Civil Engineering and Utilities contractor. Most of our schemes are within the electrical utility sector but we also complete other civil engineering projects for a wide range of both private and public sector clients. With the growth of the business the opportunity has arisen.

https://www.siennaconstruction.co.uk/ (opens in new tab)

Company benefits

Many progression routes. High staff retention. Pension scheme. Company events.

After this apprenticeship

There is the potential to be offered a full-time, permanent role at the end of the apprenticeship. There is scope to be trained in HR, Payroll & accounts if interested.

Ask a question

The contact for this apprenticeship is: