Apprentice Sales Executive L4

Summary

Collaborate with the sales team to handle enquiries, prepare quotes, and manage order processing. Develop an understanding of our products to confidently recommend tailored solutions that meet client needs. Deliver outstanding customer service and build lasting relationships. Assist with sales administration and customer service tasks.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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This is an ideal role for someone who is looking to launch a rewarding career in sales. If you're a quick learner with a passion for exceeding expectations, we want to hear from you!

Training course

Sales executive (level 4)

Hours

Monday to Friday, 8.30am until 5.00pm. 1 hr unpaid lunch break.

37 hours 30 minutes a week

Start date

Friday 20 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Sales Support: Assist the sales team by efficiently handling customer enquiries, preparing accurate quotes, and processing orders
Product Expertise: Develop a comprehensive understanding of our products to provide informed advice and recommend tailored solutions that meet clients' specific needs
Customer Service Excellence: Deliver exceptional customer service, ensuring high client satisfaction and fostering strong relationships
Administrative Support: Provide comprehensive support with sales administration and customer service tasks to ensure seamless operations

Where you’ll work

THE AVENUE
LASHAM
ALTON
HAMPSHIRE
GU34 5SU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

BASINGSTOKE COLLEGE OF TECHNOLOGY

Your training course

Sales executive (level 4)

Equal to higher national certificate (HNC)

Course contents

Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Your training plan

Work-based apprenticeship - no college attendance
1 to 1 support with a Business Trainer
Minimum of 6 hours a week of off the job training

More training information

Apprenticeship delivered by Aspiral Learning from Basingstoke College of Technology

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Customer care skills
Administrative skills
Team working
Initiative

About this company

Site Equip is a renowned provider of portable welfare and sanitation facilities, serving the construction and events industries since 1988. Known for delivering high-quality, eco-friendly solutions, they offer fast next-day delivery and tailored services to meet specific client needs. With a strong commitment to innovation and customer satisfaction, Site Equip has established itself as a trusted partner for major events and projects.

https://site-equip.co.uk (opens in new tab)

Company benefits

Opportunity to learn from a leading company in the event and construction industry. Supportive and collaborative work environment A chance to develop your sales and administrative skills. Potential for growth within the company

After this apprenticeship

Fulltime Employment
Potential growth within the company

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