Apprentice Business Administrator Receptionist

Summary

G & H are seeking a highly organised and client-focused individual to join our vibrant head office team. As the first point of contact for visitors and clients. Full training will be given.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday - Friday, 8.00am - 4.00pm/5.00pm.

38 hours a week

Start date

Monday 7 April 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Key Responsibilities:

Greet visitors with a positive first impression
Manage meeting room bookings
Handle phone calls and inquiries
Maintain office supplies and handle mail and deliveries
Keep the reception area tidy and welcoming
Support all general business administration duties

What We’re Looking For:

Excellent communication and interpersonal skills
Friendly, approachable demeanour
Strong ability to multitask and manage multiple responsibilities
Professional manner with the ability to maintain confidentiality

Where you’ll work

Firlands Mill
South Parade
Pudsey
West Yorkshire
LS28 8AD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

BRADFORD COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard:

No weekly release day into college
One monthly workshop in college
Assessor will visit the workplace every 4-6 weeks
All assignments will be set via Aptem (our CRM system)

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Team working
Creative
Initiative
Non judgemental
Patience
Confident Personality
Good telephone manner

Other requirements

Please ensure you are able to commute to the work place easily either by public transport or in your own transport. The company value commitment and reliability.

About this company

At G & H Building Services, we genuinely care for our people and have fostered a work environment where everyone is valued and supported to reach their full potential. Our purpose is to put people and our planet at the centre of everything we do. The ‘people’ part starts with our talented, caring, and committed team. They are our greatest asset and the key to our continued success. Our people embody our values. They take pride in their work and strive for excellence in everything they do. In return, we provide a continued professional development plan, competitive salary, enhanced pension scheme, and enhanced maternity and paternity pay. We bring buildings to life by transforming them into safe, comfortable, and efficient spaces where people can thrive. Whether we’re delivering a new build or retrofit, we draw on over 26 years of innovation and expertise to deliver sustainable mechanical, electrical, and public health (MEP) solutions that make our clients' buildings efficient, support net zero targets, and ESG schemes. Our highly skilled team of designers, engineers, and support staff expertly manage every stage of MEP projects, from initial design and prefabrication to installation and ongoing maintenance. We work with main contractors, end users, building and energy consultants across residential, commercial, retail, education, industrial, leisure, and healthcare sectors, in both the public and private domains. At the heart of our work is the inclusion of sustainable, low-carbon features – to the point that these elements have become standard practice for any project we undertake. Our Mission is to bring buildings to life and transform them into safe, comfortable, and efficient spaces for humans to thrive. Our Vision is to put people and our planet at the centre of everything we do for a better future.

https://wearegandh.com/ (opens in new tab)

Company benefits

•35 days of annual leave, including bank holidays •Enhanced pension in line with government guidance •Contractual sick pay •Enhanced maternity and paternity pay following a qualifying period •Cycle to work scheme •On-site gym

After this apprenticeship

Potential full time, permenent position in the company upon successful completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

BRADFORD COLLEGE

Donna Hudson

d.hudson@bradfordcollege.ac.uk

01274 088811

The reference code for this apprenticeship is VAC1000310711.

Apply now

Closes in 8 days (Sunday 6 April 2025 at 11:59pm)

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