Apprentice Despatch Administrator

Summary

Kolorcraft are a leading producer of printed point of sale material. With an enviable client base of high-profile retailers and brands, our aim is to provide a complete service to the client. We are now looking to provide a new and exciting opportunity for an enthusiastic individual who is keen to gain experience within the print industry.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday to Friday 9am until 5.30pm

37 hours 30 minutes a week

Start date

Monday 14 April 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Our Apprentice will shadow and work within our very busy Despatch department. Reporting directly to the Despatch Manager, full on the job training will be provided as well as any courses seen to be relevant to this post.

Key Objectives:

Following guidelines set to achieve the apprenticeship standard by carrying out the course work required with on-the-job training and off-the-job training
Gain a full understanding of all administrative duties related to our despatch processes
Perform all despatch administrative tasks, supporting the full team whilst ensuring that all documentation is produced efficiently and accurately
Daily tasks include dealing with couriers, printing despatch labels, filing and liaising with different departments

Where you’ll work

Concept House
Mortimer Rise Milner Way
Ossett
West Yorkshire
WF5 9JE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

NATIONAL BUSINESS COLLEGE LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

By the end of this apprenticeship, you will gain a Business Administrator Level 3 apprenticeship standard, along with Functional Skills in maths and English at level 2 (if required)
Training will take place on a day release basis, once a fortnight
This is at NBC's training centre, based in the centre of Huddersfield

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade 4/C)
Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Administrative skills
Team working

About this company

Based on Milner Way is Ossett, we are a leading producer of printed point of sale material. With an enviable blue chip client base made up of high-profile retailers and brands, our aim is to provide a complete service to the client, not available from any competitors.

https://www.kolorcraft.com/ (opens in new tab)

Company benefits

Holidays: 28 days per annum, rising by 1 day per year up to a maximum of 34 days. Private Health Scheme Annual Bonus Scheme Attendance Bonus Scheme Pension Company Sick Pay

After this apprenticeship

To move into a permanent role at Kolorcraft

Ask a question

The contact for this apprenticeship is:

NATIONAL BUSINESS COLLEGE LIMITED

Keely Carleton

keely@nationalbusinesscollege.co.uk

The reference code for this apprenticeship is VAC1000310369.

Apply now

Closes tomorrow (Saturday 5 April 2025 at 11:59pm)

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