Business Administrator Apprentice

Summary

This is an exciting time to join The iQ Digital House as a Business Administrator Apprentice. You will support the Finance and Production Teams to contribute towards the smooth running of the daily operations. This is an opportunity to gain hands on experience in office procedures and financial processes as well as print and print finishing.

Wage

£15,704 to £25,396.80, depending on your age

National Minimum Wage

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Training course

Business administrator (level 3)

Hours

Monday to Friday, 8.30am to 5.00pm, with half hour for lunch (40 hours per week). Option to do one day a week at home to work on your apprenticeship.

40 hours a week

Start date

Monday 5 May 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

The iQ Digital House Ltd are seeking an apprentice to support the finance and production teams, contributing to the smooth running of the daily operations. You will gain hands on experience in financial processes, office procedures, communication, organisation, print and print finishing.

Working as an apprentice at The iQ Digital House Ltd you will be fully trained in your key responsibilities;

Support the finance team with various financial tasks, administrative duties and general support.
Perform day-to-day bookkeeping tasks, including processing purchase invoices, raising sales invoices, payments and reconciling accounts.
Manage accounts payable and receivable, ensuring timely processing of invoices and payments.
Help maintain financial records and ensure documentation is organised.
Manage the accounts inbox.
Answer incoming phone calls.
Support the production team with various administrative duties, general support & print finishing.

Please note: You must be comfortable with dogs! We have a small, very friendly office dog who is part of our team.

Where you’ll work

UNIT 2 BROOK TRADING ESTATE
DEADBROOK LANE
ALDERSHOT
HAMPSHIRE
GU12 4XB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

NEWBURY COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The Business Administrator Apprenticeship is delivered fully in the workplace. You will be supported throughout by a Development Coach from Newbury College so that you can confidently demonstrate the required Knowledge, Skills and Behaviours by the end of your Level 3 apprenticeship.

Your Development Coach will meet with you regularly either remotely or in your workplace. Your employer will give you time in your working week to focus on your apprenticeship.

Please note: If you are aged 16-18 and do not have a GCSE grade 4/C or equivalent in either or both English and maths, you will be required to take Level 2 Functional Skills alongside your apprenticeship. Apprentices aged 19+ can decide whether they wish to take Functional Skills and this will be discussed as part of enrolment.

English and maths lessons will be delivered in person at Newbury College. 16-18 year olds must achieve Level 2 in the required subject/s before they are able to complete their apprenticeship and they have the whole duration to achieve these if required.

At the end of your apprenticeship you will have completed the Level 3 Business Administrator Apprenticeship Standard and will be required to complete an End Point Assessment (EPA). Your Development Coach will support you with preparing for your EPA.

Requirements

Desirable qualifications

GCSE in:

English (grade 4/C)
Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Logical
Team working
Ability to work independently
Written communication skills
Strong verbal communication

Other requirements

Are you able/happy to travel to Newbury College if you are required to take Functional Skills as part of your apprenticeship? Are you comfortable with dogs? We have a small, very friendly office dog who is part of our team.

About this company

IQ Digital House began trading in 2005 at our first premises in Farnham. As the business grew, we had to move to larger premises to accommodate the expanding range of printing equipment we needed for customers; first to Guildford, and then to our current base in Aldershot, Hampshire. Across the years we have built a brilliant team who have made our business what it is today. We have talented graphic designers, specialists in small digital printing, experts in large digital format printing (and installation), and amazingly creative marvels who work with customers to help them find the best solutions for all sorts of printing and exhibition challenges. Our customers are from very diverse sectors, ranging from small, medium, and large businesses to international companies and corporations. Over 30% of our business is conducted with universities, colleges, schools, and Learning & Development/Training organisations. We also help self-employed individuals to find their voice and market their services through our design and printing services.

https://www.iqdigitalhouse.com/ (opens in new tab)

After this apprenticeship

Permanent position available on successful completion of the Level 3 Business Administrator apprenticeship.

Ask a question

The contact for this apprenticeship is:

NEWBURY COLLEGE

The Apprenticeship Team

business@newbury-college.ac.uk

01635 845229

The reference code for this apprenticeship is VAC1000310134.

Apply now

Closes tomorrow (Wednesday 30 April 2025 at 11:59pm)

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