Sales Executive Apprentice - Currency

CAPEX CURRENCY LIMITED

Leigh-On-Sea (SS9 3NL)

Closes in 2 days (Monday 21 April 2025 at 11:59pm)

Posted on 17 March 2025

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Summary

Capex Currency, based on Leigh Broadway are seeking to add an energetic, enthusiastic sales professional to their Corporate FX Sales team. They are a dynamic business on the hunt for their next success story. This is a great opportunity for any hungry individual looking to start a career in the exciting FX markets.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Customer service practitioner (level 2)
Hours
Monday to Thursday, 8.30am - 5.00pm. Friday, 8.30am - 4.00pm. 1 hour lunch.

36 hours 30 minutes a week

Start date

Monday 28 April 2025

Duration

1 year 1 month

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

The roles responsibilities consist of:

  • Driving new outbound business sales
  • You will be expected to sell the benefits of Capex's services and products to senior decision-makers over the phone and face-to-face
  • Cold calling
  • Networking and lead generation is a major part of this role
  • Learn the services to sell to new clients
  • Manage your own portfolio of clients and keep them updated with market developments
  • The right candidate will need to demonstrate drive, motivation and a positive approach, with full training offered with the role

Where you’ll work

714 London Road
Leigh-On-Sea
SS9 3NL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

RM TRAINING (UK) LIMITED

Your training course

Customer service practitioner (level 2)

Equal to GCSE

Course contents
  • Use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and achieves positive engagement and delivery.
  • Depending on your job role and work environment: Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications; and/or
  • Depending on your job role and work environment: Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions.
  • Depending on your job role and work environment: Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the organisation’s brand.
  • Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and your organisation.
  • Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
  • Demonstrate patience and calmness.
  • Show you understand the customer’s point of view.
  • Use appropriate sign-posting or resolution to meet your customers needs and manage expectations.
  • Maintain informative communication during service recovery.

Your training plan

  • Customer Service Practitioner Level 2 Apprenticeship Standard qualification
  • Functional Skills in maths and English (if required)
  • Delivery method and location to be confirmed

Requirements

Desirable qualifications

GCSE or equivalent in:

  • English (grade 4/C)
  • Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Customer care skills
  • Confident
  • Motivated
  • Outgoing

About this company

Capex provide a wide range of foreign exchange and international payment services to both corporate businesses and individuals across Europe. Our approach is agile enough to meet the changing requirements of businesses, whilst offering a convenient and simple to use service that is underpinned by processes that exceed the minimum standards for compliance and security. Our aim is to utilise our technology & operational excellence to form long lasting relationships with our clients with the view of exchanging your currency at the best possible time, potentially saving you thousands in the process.

https://capexcurrency.com/ (opens in new tab)

After this apprenticeship

  • The right candidate will have the opportunity to progress within the company with several senior and management roles available in the future.

Ask a question

The contact for this apprenticeship is:

RM TRAINING (UK) LIMITED

Chris Greenfield

chris@rmtraining.co.uk

01702 782001

The reference code for this apprenticeship is VAC1000309951.

Apply now

Closes in 2 days (Monday 21 April 2025 at 11:59pm)

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