Apprentice Business Administrator

Summary

Our busy workshop is seeking a motivated Apprentice Business Administrator to join our friendly family business. This is your chance to gain invaluable experience in a dynamic environment, learning essential administrative skills while contributing to the smooth running of our business.

Wage: £15,704 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, 9.00am to 5.00pm. Occasional evenings and weekends as required.
40 hours a week
Possible start date: Monday 1 September
Duration: 1 year 6 months
Positions available: 1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

You'll be the vital link between our mechanics and customers, handling a variety of tasks including:

Answering phones and managing customer enquiries
Scheduling appointments and managing the workshop diary
Processing invoices and maintaining accurate records
Using accounting software Quickbooks
Ordering parts and managing stock
Providing general administrative support

We're looking for someone with excellent communication skills, a keen eye for detail, and a willingness to learn. You'll receive comprehensive on-the-job training and work towards a nationally recognised qualification, gaining the skills and knowledge needed for a successful career in business administration.

Apprentice work includes answering phones and managing customer enquiries, scheduling appointments and managing the workshop diary, processing invoices and maintaining accurate records, using accounting software Quickbooks, ordering parts and managing stock, and providing general administrative support.

We have an on-site takeaway coffee bar so the vacancy may well include occasionally serving customers drinks and snacks! We also hold events throughout the year so involvement in the organising and attendance of our events will be part of the role.

Where you’ll work

Unit 61 Oak Field Road Axis 31
Oak Field road
Woolsbridge
Three Legged Cross
BH21 6FE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

BOURNEMOUTH AND POOLE COLLEGE, THE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administration Apprenticeship Standard (https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0)
Functional Skills in English and maths up to level 2 as required

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade Grade 4 or above)
Maths (grade Grade 4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Administrative skills
Attention to detail
Communication skills
Customer care skills
Initiative
IT skills
Non judgemental
Number skills
Organisation skills
Presentation skills
Problem solving skills
Team working

Other requirements

The applicant will have to also apply to the Bournemouth and Poole College for an academic interview: https://www.thecollege.co.uk/courses/business-administration-apprenticeship-level-3

About this company

Miltech Auto Performance is a highly specialised prestige car service and inspection workshop, specialising in Porsche and Performance vehicles.

http://www.miltechautoperformance.co.uk (opens in new tab)

After this apprenticeship

Progression to full-time employment.

Ask a question

The contact for this apprenticeship is:

MILTECH GROUP LTD

Louise Miles

info@miltechautoperformance.co.uk

01202081258

The reference code for this apprenticeship is VAC1000309845.

Apply now

Closes on Thursday 31 July 2025

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents