Business Administrator Apprentice

Summary

Kickstart your career with us! We’re looking for an enthusiastic and reliable apprentice to join our business and help keep our office running smoothly. This hands-on role offers variety, teamwork, and real experience across all areas of the business, all whilst working towards an Advanced L3 Business Administration qualification!

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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After probation period, successful candidate will join company bonus scheme and salary could be reviewed.

Training course

Business administrator (level 3)

Hours

Monday - Friday, 8.00am - 5.00pm, with 1 hour lunch

40 hours a week

Start date

Tuesday 1 July 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

We are looking for an enthusiastic and organised administrator to join our friendly growing team. You’ll play a key role in supporting our admin, sales, and management teams, balancing multiple tasks with strong attention to detail. This apprenticeship offers a great opportunity to grow within our company, and we actively support our apprentices’ development, providing opportunities to take on more responsibility as they progress with a view to a permanent role upon successful completion of the apprenticeship. Key tasks will include:

General admin:

Answering the telephone - dealing with enquiries
General office admin tasks
Using Microsoft Packages, in particular Word, Excel and Outlook
Inputting data onto internal systems with a high level of accuracy
Helping to maintain properly indexed and ordered project
files, health and safety documentation etc
Maintaining document control for quality assurance
purposes
General office housekeeping

Financial administration:

Processing applications for payment, and sending out
customer invoices
Processing supplier payments, usually via bank transfer
Trade accounts
Setting up supplier accounts, and administration of
supplier/ sub-contractor approval processes
Setting up customer accounts and processing PQQs (prequalification questionnaires)
Assisting all members of the team as and when required

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as may be reasonably assigned to you by your manager and as necessitated by your developing role within the organisation.

Where you’ll work

7 Holly Park Mills, Woodhall Road
Calverley
Pudsey
LS28 5QS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

C.M.S. VOCATIONAL TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The successful candidate will be enrolled on the Level 3 Business Administrator Standard, which is equivalent to 2 A Levels - delivered on-line.

Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills maths and English if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio

Requirements

Essential qualifications

GCSE in:

5 GCSE's including maths and English (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working
Initiative

About this company

Established in 2021, Elm FM Ltd is a building services company based in Calverley, Leeds, specialising in managing building alterations, refurbishments, and ongoing maintenance. Their services encompass Heating, Ventilation, and Air Conditioning (HVAC) systems, power and lighting, data and alarm systems, as well as building fabric components like walls, floors, and ceilings. Elm FM Ltd collaborates with a broad network of specialists across various trades to deliver comprehensive design, build, and finish packages. Their lean management process leverages extensive contracting experience to meet client briefs and deliver finished products. The company is Gas Safe registered under registration number 928070, ensuring compliance with industry safety standards for gas appliances. Gas Safe Register Elm FM Ltd maintains an active presence on LinkedIn, where they share updates and insights related to their services and industry developments. LinkedIn In summary, Elm FM Ltd offers a comprehensive suite of building services, focusing on HVAC systems, electrical installations, and building fabric components, serving clients in and around Calverley, Leeds.

https://elmfm.co.uk/ (opens in new tab)

After this apprenticeship

We believe strongly in training our people up and there will be ongoing training and support and development opportunities offered post- apprenticeship for the right person

Ask a question

The contact for this apprenticeship is:

C.M.S. VOCATIONAL TRAINING LIMITED

Katrina Clarke

katrina.clarke@cmsvoc.co.uk

01924 470477

The reference code for this apprenticeship is VAC1000309765.

Apply now

Closes in 10 days (Wednesday 30 April 2025 at 11:59pm)

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