Transformation Coordinator Apprentice

Summary

Provide administrative and project support for the Transformation Team, reporting to the Head of Transformation. The apprentice will ensure smooth project operations by organising paperwork, tracking progress, and supporting coordination. Effective time management, flexibility, and teamwork are essential for delivering high-quality support.

Wage: £14,526.20 to £23,492.04 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 9am - 5pm
37 hours a week
Possible start date: Monday 5 May
Duration: 1 year 9 months
Positions available: 1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Provide comprehensive project coordination support, including maintaining accurate records, updating project documentation, and ensuring that all paperwork is up to date.
Prioritise tasks effectively to meet teams’ timelines, adapting as necessary to accommodate changing deadlines and urgent needs.
Monitor project progress and ensure timelines are adhered to, collaborating with team members to address any potential risks, delays, or dependencies and to flag any potential risks to the Head of Transformation.
Respond to project-related inquiries via email in a courteous and efficient manner, ensuring accurate logging of interactions and relaying information to relevant team members.
Assist in preparing reports, presentations, and other project documents, ensuring information is accurate, up to date, and effectively communicated to all stakeholders.
Assist in identifying issues within projects and contribute to discussions with team members to explore potential solutions.
Carry out general administrative tasks such as filing, data entry, and maintaining spreadsheets to support project activities and contribute to team efficiency.
Keep organised project files, tracking key milestones, deliverables, and dependencies, and collaborating with team members to ensure project continuity.
Undertake any other duties as assigned by the Head of Transformation, appropriate to the level of the post, to support ongoing improvement of the university’s transformation projects.

Where you’ll work

High Wycombe Campus
Queen Alexandra Road
High Wycombe
Buckinghamshire
HP11 2JZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

E-TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The apprentice will undergo a blended training programme that includes both Microsoft Teams sessions and face-to-face instruction. All training will be conducted on-site and during working hours. Provider eTraining will provide functional skills training if necessary and will ensure that Health & Safety, British Values, and Equality & Diversity are thoroughly integrated throughout the course. At the end of the programme, the apprentice will receive a recognised qualification.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Administrative skills
Team working
Delivering excellent service
Working together
Embracing change

About this company

Buckinghamshire New University is an ambitious, modern university that is always open to fresh ideas and thinking. We believe in the transformative power of education, and in doing the right thing by our students, people and local community. That’s why our BNU community is a special place to work and study, and where people who want to make a difference can contribute and succeed.  Our University’s DRIVE values and are at the heart of all that we do.  We are united in being dynamic, responsible, inclusive, visionary and empowering to ensure that we provide the best experience to our learners and offer excellent service to our partners and to each other as colleagues. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments that you require.

https://www.bucks.ac.uk/ (opens in new tab)

Company benefits

• Generous holiday entitlement (30 days per annum, plus bank holidays & closure days). • Hybrid working (dependent on business needs). • Contributory pension scheme. • Discounted membership for on-site gym. • Staff discounts with major retailers.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Office Manager.
Senior Administrator.
Project Coordinator.
Executive Assistant or Personal Assistant.

Ask a question

The contact for this apprenticeship is:

E-TRAINING LIMITED

Eleanor Oughton

eoughton@etraining-uk.com

The reference code for this apprenticeship is VAC1000309543.

Apply now

Closes in 24 days (Monday 7 April at 11:59pm)

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