HR Administrator Apprentice

Summary

We are looking for an apprentice to join our supportive, collaborative team in a dynamic role that blends HR administration with creative social media management. You'll need a keen eye for detail, strong ability to multitask and excellent communication skills.

Wage: £15,600 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Thursday, 9.00am - 5.00pm.
30 hours a week
Possible start date: Thursday 1 May
Duration: 1 year 6 months
Positions available: 1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

HR Administration:

Set-up new clients on the system, maintaining all proposal and client contract documentation and ensuring all new client formwork is produced.
Set-up client logo and prepare forms and letters for clients with their logo on, ensuring electronic files are coded and filed correctly.
Support consultants in production of employee statements from agreed contract template.
Ownership and maintenance of the HR library folder and system.
Produce clients’ handbooks and HR forms from agreed templates.
Provide general administrative support to the HR team.
Basic data entry for our accounts payable system.
Answer the office telephone as first point of contact, in a polite and efficient manner, then to take a message or transfer the call.
Run the office administrative and other duties, stationery, office supplies etc.
Contact/phone list – Updating of clients and other contacts on phones and producing up-to-date lists.
Facilitating and hosting internal training events.

Marketing and Social Media Support:

Produce monthly newsletter for our clients.
Managing and updating the company’s social media channels to enhance our employer brand.
Creating engaging content to attract prospective clients.
Monitoring and responding to social media enquiries as a first point of contact.

Where you’ll work

UNIT 19
THE OFFICE VILLAGE
NORTH ROAD
LOUGHBOROUGH
LE11 1QJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

LOUGHBOROUGH COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Delivery Method

14 online sessions delivered on Thursday morning
Online portfolio to update with learning and development completed onsite
Diarised visits from dedicated Trainer/Assessor

End-Point Assessment (EPA):

Knowledge test
Portfolio based interview
Project presentation

Requirements

Essential qualifications

GCSE in:

English and Maths (grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Administrative skills
Team working
Creative
Initiative
Non judgemental

Other requirements

We’re looking for someone who is: • Organised and detail-oriented, with a strong ability to multitask. • Creative, with experience or a keen interest in managing social media platforms. • A strong communicator, both written and verbal. • Maintain strict company and client confidentiality at all times. • Proficient in Microsoft Office (Word, Excel, PowerPoint) and familiar with social media channels (e.g., LinkedIn). • Ideally, you’ll have some experience in an HR or administrative role, though we are open to enthusiastic candidates eager to learn. • A flexible approach with the ability to adjust to different requirements as priorities change. • Excellent communication skills with a good confident telephone manner and the ability to deal with clients at all levels.

About this company

CoLaw supports businesses throughout the UK with practical, tailored advice on Employment Law and HR matters. We are a small, friendly team of Employment Law/HR consultants passionate about delivering tailored solutions to our clients. We pride ourselves on our sociable, collaborative, and supportive work culture where our team can thrive. As our business grows, we are looking for an enthusiastic and detail focused HR Administrator to support our HR operations and develop our social media brand. This role is perfect for someone who enjoys working in a supportive environment and is excited to combine HR administration with a creative touch. CoLaw is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Loughborough College reserves the right to withdraw this vacancy before the end date, following consultation with the employer.

https://colaw.co.uk/ (opens in new tab)

Company benefits

Competitive salary and benefits package.

After this apprenticeship

Opportunity to stay on after completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

LOUGHBOROUGH COLLEGE

Sophia Cleaver

apprenticeships@loucoll.ac.uk

The reference code for this apprenticeship is VAC1000308516.

Apply now

Closes in 18 days (Tuesday 1 April at 11:59pm)

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