Office Administration Apprentice

Summary

Open the door to a successful career with Imagine Construction Services. If you want support and opportunity with the benefits of a small business, this is the apprenticeship for you! Imagine Construction Services are looking to extend their existing team by recruiting an apprentice to help in the day-to-day running of their office in Sheffield.

Wage: £14,722.50 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: 08:30 - 17:00, Monday to Friday.
37 hours 30 minutes a week
Possible start date: Wednesday 2 April
Duration: 1 year 6 months
Positions available: 1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

As an Office Support/Administration Apprentice, you'll be responsible for (but not limited to) the following:

General administrative duties for the team such as filing, processing forms and compiling reports
Inputting and maintaining internal filing database/system
Ordering office stationery/supplies / Distributing incoming post
Adhering to company procedures and policies
Supporting the management team in the monitoring and management of plant hire accounts including tracking of equipment, on hiring and off hiring
Sourcing and ordering materials and equipment
Liaising with suppliers to obtain quotations and source the best deals
Meeting and greeting guests
Answering phone calls, taking messages and assisting the senior management team in diary management

You’ll develop your skills alongside the entire team, learning a variety of duties and supporting the whole business to continued success. You’ll be taught and mentored by colleagues who are well versed in the job role and industry; to achieve your full potential and share in the company’s success.

Where you’ll work

The Quadrant
99 Parkway Avenue
Sheffield
S9 4WG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

RNN GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become an all-rounded and successful administrator.
The Apprentice Standard you will be studying is Business Administration - level 3.

Requirements

Essential qualifications

GCSE in:

Maths & English (grade A*-C/9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Logical
Team working
Initiative
Confident telephone skills
Good attitude to work
Can do attitude

Other requirements

Please ensure that you can get to the workplace for the times stated.

About this company

Imagine Construction Services is a family owned business that was formed in 2015 and has grown steadily over the first 10 years and have built up a strong client base comprised of large Main Contractors and local authorities. Working predominantly in the social housing sector we provide a range of construction services including; construction of DDA access solutions, external paving works and driveways, vehicle access crossings, fencing and brickwork. Additionally we offer a range of specialist services such as structural underpinning, structural repair work, damp remediation and balcony refurbishment. We place a lot of value in our workforce as we recognise that the workforce is the primary driver of our success and as such have a good record of retaining staff long term. As we enter our second decade we are looking to expand our work portfolio and grow the business and are looking for hardworking, ambitious people to help fuel our next phase of growth.

After this apprenticeship

We are looking for somebody who will become a full time key member of the admin team. We are a growing company and for the right candidate there would be opportunities to move into other areas of the business, including Construction Management, Office Manager, Quantity Surveying or Health and Safety roles.

Ask a question

The contact for this apprenticeship is:

RNN GROUP

Lorraine

lorraine.savage@rnngroup.ac.uk

07713 319356

The reference code for this apprenticeship is VAC1000308067.

Apply now

Closes in 5 days (Sunday 30 March at 11:59pm)

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