Maintenance Apprentice Technician Park Lane

Summary

Join our dynamic hotel team as an Apprentice and gain hands-on experience in plumbing, electrical, HVAC, and general repairs while working alongside skilled professionals. If you're a problem solver with a can-do attitude and eager to learn, this is your chance to develop valuable trade skills in a fast-paced hospitality environment.

Wage: £20,000 a year
Minimum wage rates (opens in new tab)
Training course: Property maintenance operative (level 2)
Hours: 5 days a week including one day college attendance Shifts to be confirmed
40 hours a week
Possible start date: Thursday 1 May
Duration: 2 years
Positions available: 1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Are you not done learning yet? We are thrilled to offer you the incredible opportunity to apply for an apprenticeship qualification with us. Get ready to unlock your potential and take your career to new heights! Our team can't wait to share more about this amazing chance during your interview.

Join our dynamic hotel team at London Marriott Hotel Park Lane as a Maintenance Apprentice Technician Park Lane and gain hands-on experience in plumbing, electrical, HVAC, and general repairs while working alongside skilled professionals. If you're a problem solver with a can-do attitude and eager to learn, this is your chance to develop valuable trade skills in a fast-paced hospitality environment. We offer paid training, career growth opportunities, and a supportive team to help you succeed. Don’t miss this opportunity, apply today and start building your future in hotel maintenance.

Key roles and responsibilities:

Respond and attend to guest repair requests
Communicate with guests/customers to resolve maintenance issues
Perform preventative maintenance on tools and equipment, including cleaning and lubrication
Visually inspect tools, equipment, or machines
Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed
Record information for unfinished calls prior to shift change
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
Speak with others using clear and professional language
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Perform other reasonable job duties as requested by Supervisors

Where you’ll work

JW Marriott Grosvenor House London
86-90 Park Lane, London
W1K 7TN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

BARKING AND DAGENHAM COLLEGE

Your training course

Property maintenance operative (level 2)

Equal to GCSE

Course contents

Plan the sequence of work required to carry out routine property maintenance operations.
Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
Comply with statutory health and safety regulations and requirements.
Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
Comply with key regulatory and legislative requirements, including building regulations.
Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
Select and use technical literature and other sources of information and data to address property maintenance problems.
Record and report information, using digital and written techniques.
Inspect own work, ensuring it is delivered to the given specifications.
Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
Provide customer feedback whilst maintaining customer service.
Escalates issues beyond their level of competence and authority.
Plan the sequence of work required to carry out routine property maintenance operations.
Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
Comply with statutory health and safety regulations and requirements.
Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
Comply with key regulatory and legislative requirements, including building regulations.
Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
Select and use technical literature and other sources of information and data to address property maintenance problems.
Record and report information, using digital and written techniques.
Inspect own work, ensuring it is delivered to the given specifications.
Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
Provide customer feedback whilst maintaining customer service.
Escalates issues beyond their level of competence and authority.

Your training plan

You will attend Barking & Dagenham College one day a week

Requirements

Desirable qualifications

GCSE in:

English (grade 4/C)
Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Analytical skills
Logical
Team working
Initiative
Patience
Physical fitness

Other requirements

Can you make it to Park Lane and to Barking & Dagenham College? Please ensure you list all qualifications you have in order to be considered for this position

About this company

LONDON MARRIOTT HOTEL PARK LANE – WHERE BOUTIQUE SERVICE BEGINS ON PARK LANE Experience unmatched sophistication in Mayfair at London Marriott Hotel Park Lane. Perfectly placed in the city centre, our 5-star hotel welcomes you with bespoke luxury amenities and close proximity to some of London's most famous attractions. Intuitively designed accommodation is infused with boutique-inspired touches and offers plush bedding, marble bathrooms and 24-hour room service. Some rooms showcase breath-taking views of Hyde Park. Settle in for a meal, Afternoon Tea or evening cocktails at Lanes of London, or maintain your health at The Club at Park Lane, our fitness centre featuring an indoor pool, steam rooms, massage services and a modern gym. Our light-filled venues, superior planning and world-class catering services make us a superb choice for hosting impressive business meetings, social events and more. When it's time to explore London, you'll find the best of the city lies just beyond our hotel doors - from Hyde Park and Oxford Street to Marble Arch. We are part of Marriott International, the world's leading, award winning, hospitality company with more than 7,000 properties across 130 countries and territories worldwide. Begin your career journey with Marriott. Your 5-star experience awaits.

After this apprenticeship

Full Time employment (Depends on the successful completion on apprenticeship and available vacancy in the company)

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