Apprentice Business Administration Assistant

Summary

CareYourWay Chester is a family-run organisation with a wealth of care experience. We provide outstanding quality services to the local community and are looking for an administrator to join our team.

Wage

£15,600 a year

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Training course

Business administrator (level 3)

Hours

Monday - Friday, 9.00am - 5.00pm

38 hours 30 minutes a week

Start date

Monday 7 April 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

This is an exciting opportunity for the right person to become a key member of our Homecare Team.

As an administrator, you will be working closely with our Registered Manager and deputy manager, coordinator and director whilst working towards a nationally recognised qualification in business administration.

Responsibilities and Duties:

Prepare the weekly plan of activities and priorities
Create and edit company spreadsheets
Answering telephone, record actions and update details on the system
IT skills
Ensure compliance is met within the office
Assist and support the coordinator, registered manager and directors.
General office administration
Completing Audits
Organising events
Learning and developing key business administration skills to support career progression

Where you’ll work

Waverton House
Bell Meadow Business Park, Park Lane, Pulford
Chester
CH4 9EP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CHESHIRE COLLEGE SOUTH AND WEST

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

In-house training plus the candidate will follow a Level 3 in Business Administration This training will be structured and delivered by Cheshire College - South & West.
If the candidate does not hold GCSE grades A-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subject

Requirements

Desirable qualifications

GCSE in:

English (grade C/4)
Maths (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Logical
Team working

Other requirements

Business Park is on a bus route however own transport might be an advantage.

About this company

CareYourWay Chester is a family-run, local business with a dedication to providing a personalised service, which places an individual at the centre of all decision making. Living and breathing a culture of excellence within the vast care industry, the professionally-trained team are consistently providing high quality care into it's warm, local community.

After this apprenticeship

The opportunity to stay on with a full-time contract at the end of the apprenticeship

Ask a question

The contact for this apprenticeship is:

CHESHIRE COLLEGE SOUTH AND WEST

Sophie Cain

sophie.cain@ccsw.ac.uk

The reference code for this apprenticeship is VAC1000307557.

Apply now

Closes in 6 days (Thursday 3 April 2025 at 11:59pm)

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