Apprentice Hire Controller

Summary

EN:Able Futures are currently partnering with Howard Civil Engineering to offer the exciting opportunity for an Apprentice Hire Controller. With many companies' choosing Howard for their plant machinery hire, this role will require the apprentice to manage the plant hire system and ensure their customers have a great experience.

Wage

£14,196 a year

Minimum wage rates (opens in new tab)

The NMW for apprentices applies, with scope for wage increases at 6 and 12 months subject to performance

Training course

Hire controller (plant, tools and equipment) (level 2)

Hours

Monday to Friday 08:00 - 17:00

40 hours a week

Possible start date

Monday 24 March

Duration

1 year

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Assist in handling customer inquiries regarding plant and equipment hire
Help schedule and coordinate the delivery and collection of machinery
Ensure the right equipment is available for hire based on project needs
Communicate with customers to understand their requirements
Work towards providing guidance on equipment selection and safe usage
Handle customer queries, complaints, and contract amendments
Work with transport team to arrange deliveries and collections
Monitor equipment availability and ensure efficient allocation
Assist in tracking equipment maintenance and servicing schedules
Help maintain hire records, contracts, and invoices
Process hire agreements and update internal databases
Assist in preparing reports on plant utilisation and hire costs
Ensure all hired equipment meets health and safety regulations
Assist with inspections and compliance checks
Promote safe usage of plant and machinery among customers
Interact with internal and external stakeholders

Where you’ll work

Limewood Approach

Leeds

LS14 1NG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WEST NOTTINGHAMSHIRE COLLEGE

Your training course

Hire controller (plant, tools and equipment) (level 2)

Equal to GCSE

Course contents

Comply with health and safety regulations, standards, and guidance.
Comply with environmental and sustainability principles, regulations, standards and organisational systems.
Process new hires, damage waivers, orders, returns and enter onto company system.
Create and send hire quotations, contact customer and entering purchase orders.
Source plant, tools and equipment for customer requirements.
Arrange the delivery and collection of equipment.
Apply written communication techniques for example invoices, checklists, restrictions to drivers and hauliers delivery times, process damage agreement, notification documentation and emails.
Manage customer relationships.
Verbally communicate with customers and colleagues using industry terminology.
Manage customer queries, requests and handle complaints within remit or escalate when required.
Comply with regulations and legislation relevant to their role and business.
Carry out hire transaction processes for example, contract documentation for on-hire and off-hire, raising requisitions and equipment delivery.
Interpret and extract information from, for example schedules and drawings, machine’s operator’s manual or manufacturer’s instructions.
Log plant, tool and equipment breakdowns, pass over to the service department.
Ensure tool and equipment pre and post hire checks and operational testing of equipment has been carried out.
Carry out and record planned and unplanned learning opportunities and development activities.
Use organisational IT technology and digital systems.
Apply team working principles.
Comply with health and safety regulations, standards, and guidance.
Comply with environmental and sustainability principles, regulations, standards and organisational systems.
Process new hires, damage waivers, orders, returns and enter onto company system.
Create and send hire quotations, contact customer and entering purchase orders.
Source plant, tools and equipment for customer requirements.
Arrange the delivery and collection of equipment.
Apply written communication techniques for example invoices, checklists, restrictions to drivers and hauliers delivery times, process damage agreement, notification documentation and emails.
Manage customer relationships.
Verbally communicate with customers and colleagues using industry terminology.
Manage customer queries, requests and handle complaints within remit or escalate when required.
Comply with regulations and legislation relevant to their role and business.
Carry out hire transaction processes for example, contract documentation for on-hire and off-hire, raising requisitions and equipment delivery.
Interpret and extract information from, for example schedules and drawings, machine’s operator’s manual or manufacturer’s instructions.
Log plant, tool and equipment breakdowns, pass over to the service department.
Ensure tool and equipment pre and post hire checks and operational testing of equipment has been carried out.
Carry out and record planned and unplanned learning opportunities and development activities.
Use organisational IT technology and digital systems.
Apply team working principles.

Your training plan

The successful candidate will work towards a Level 2 Hire Controller Qualification, which will take 12-months plus End Point Assessment, and will be delivered by West Nottinghamshire College on a Work Based Learning basis.

Requirements

Essential qualifications

GCSE in:

English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Customer care skills
Problem solving skills
Logical
Team working
Initiative

About this company

EN:Able Futures, award-winning Shared/Flexi Job apprenticeship service will support you through your apprenticeship journey and professional development. We employ our apprentices directly and are listed on the Flexi Job Apprenticeship Register. We work with hosts in Yorkshire and the North East to provide apprentices in the construction and civil engineering industry.

After this apprenticeship

To possess the relevant qualifications to thrive in this field, and for the right candidate, a full-time role within the company.

Ask a question

The contact for this apprenticeship is:

EN:Able Futures CIC

Daniel Simpkins

daniel.simpkins@efficiencynorth.org

The reference code for this apprenticeship is VAC1000305480.

Apply now

Closes in 25 days (Thursday 20 March at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents