Business Support Apprentice (People and Planning)

Summary

We are recruiting for a Business Support Apprentice (People and Planning) , giving you a fantastic opportunity to grow and develop your skills whilst working at these historical sites.

Wage: £23,587.20 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: 36 hours per week (2 year fixed term contract) Shifts TBC.
36 hours a week
Possible start date: Monday 1 September
Duration: 2 years
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

We are recruiting for a Business Support Apprentice, giving you a fantastic opportunity to grow and develop your skills whilst working at these historical sites.

The Business Support Apprentice will provide administrative support to the Corporate Planning and HR teams to enable the delivery of core business services to the wider charity. The post holder will also support the relevant teams by liaising with colleagues throughout the business, meeting team priorities while maintaining their own professional development.

This apprenticeship will give a rounded experience across the Corporate Planning, Internal Communications and HR functions.

Whilst studying towards your apprenticeship you will also be responsible for the following Corporate Planning and Internal Communications duties which will include, but not be limited to:

Supporting in the preparation of documents, reports, schedules, budgets and planning tools using the full Microsoft Office suite of applications.
Supporting in the scheduling, planning and delivery of staff events.
Supporting in the scheduling, planning and development of internal communications content including videos, articles, interviews and small campaigns.

HR related duties will include, but not be limited to:

Supporting HR Advisors and Coordinators across the full range of recruitment/resourcing activity
Supporting the delivery of relevant people policies, processes and procedures
Inputting data and running enquiries on relevant HR Systems
Supporting Employee Relations casework
Providing administrative support to the L&D, Volunteering and Early Careers functions

Where you’ll work

Historic Royal Palaces

Hampton Court Palace

East Molesey

KT8 9AU

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SOUTH THAMES COLLEGES GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The training schedule hasn't been agreed yet

More training information

L3 Business administrator Apprenticeship Standard

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Number skills
Analytical skills
Team working
Initiative
Patience

About this company

Historic Royal Palaces (HRP) is a team of people who love and look after six of the most wonderful palaces in the world. We create space for spirits to stir and be stirred.

https://www.hrp.org.uk/about-us/work-for-us/current-vacancies/#gs.kifu5u (opens in new tab)

After this apprenticeship

Business support administration

Ask a question

The contact for this apprenticeship is:

SOUTH THAMES COLLEGES GROUP

The reference code for this apprenticeship is VAC1000305477.

Apply now

Closes on Wednesday 14 May 2025

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After signing in, you’ll apply for this apprenticeship on the company's website.

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