Business Administrator Apprentice

ZATU LIMITED

Norwich, NR5 9JB

Closes in 25 days (Friday 21 March)

Posted on 21 February 2025


Summary

Swarm Group is working with Zatu Games in their search for a Level 3 Business Administrator Apprentice. This apprenticeship offers an exciting opportunity to build an excellent career whilst working as part of a fun and innovative team.

Training course
Business administrator (level 3)
Hours
Core working hours will be 37.5 hours per week from 9:30am to 4.00pm, Monday to Friday (Flexible working hours available). This role is office-based.

37 hours 30 minutes a week

Possible start date

Monday 24 March

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Assisting the Operations department in a wide range of administrative duties
  • Assisting with the warehouse for a smooth delivery of products
  • Assisting the Management Team with adhoc tasks
  • Providing and updating company reports
  • Using Excel to analyse and update data
  • Using good attention to detail to assist the team

Where you’ll work

40 Barnard Road, Bowthorpe Employment Area

Norwich

NR5 9JB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SWARM APPRENTICESHIPS C.I.C

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

Training will be with Swarm Training, a national apprenticeship provider in the UK. The successful candidate will work towards a Level 3 Business Administrator qualification, which takes 12-18 months to complete. The apprentice must complete a minimum of 6 hours per week during working hours, with monthly training sessions conducted by a tutor with tasks assigned to be completed during those hours.

Requirements

Desirable qualifications

GCSE in:

  • English and Maths (grade Grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Initiative

About this company

Zatu Games is an online retailer ready to change the game when it comes to employment. Their mission is to sell top-quality board games, collectables and merchandise at great prices, whilst spreading the word that board games are the future! Zatu Games has a family company feel, where employees are more like friends than colleagues. They provide a friendly and relaxing working environment across all departments.

https://www.board-game.co.uk/ (opens in new tab)

Company benefits

Pension Scheme, Free eye tests through Specsavers,, Tennis membership, Employee referral bonus, Increasing holiday allowance for length of service, Paid Duvet Days, Gym Membership, Staff discount on board games and toys, Cycle storage.

After this apprenticeship

  • After successful completion of the apprenticeship, there may be an opportunity for a full-time position for the right candidate. Zatu Games can support with further education/qualification contributions.

Ask a question

The contact for this apprenticeship is:

SWARM APPRENTICESHIPS C.I.C

Sophie Duffy

Sophie.d@swarmgroup.org.uk

The reference code for this apprenticeship is VAC1000305423.

Apply now

Closes in 25 days (Friday 21 March)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please fill in your details and apply with a copy of your CV.