Level 3 Business Administrator Apprentice

Summary

TrophyMaster are looking for an honest, punctual, reliable and hardworking individual to join their growing business as a Business Administrator Apprentice . This is a great opportunity to work as part of a small team in a successful business located in West Bridgford, near Trent Bridge, supplying personalised trophies, medals, awards and gifts.

Wage

£14,725 a year

Minimum wage rates (opens in new tab)

£7.85/hour 36.25 hours per week

Training course

Business administrator (level 3)

Hours

Monday - Thursday, 8:30am - 5:00pm. Friday, 8:30am - 3:45pm. 1 hour lunch staggered.

36 hours 15 minutes a week

Possible start date

Monday 17 March

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Assisting other members of the sales administration team, the main duties will include -

Entering customer orders onto the company’s computerised system.
Receiving stock from external suppliers and checking against purchase orders.
Picking the stock items to fulfil individual customer orders and passing these to the engraving section for processing.
On completion of the engraving, pack goods ready for dispatch.
Arrange dispatch of orders either by Royal Mail or DPD carrier – company has daily site collections.
For customer collections - contact the customer by email / telephone to advise items ready.
Filing the completed customer orders / correspondence.
Keeping the stock room and engraving room organised.

Other duties will involve assisting in the engraving department :

Quality control checks on items after engraving i.e., ensure text agrees with order.
Assembly of Trophy components, including attaching personalised engraving plates

Where you’ll work

4 WILFORD LANE

WEST BRIDGFORD

NOTTINGHAM

NG2 7QX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NOTTINGHAM COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3:

https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0

Day release one Monday per month at Nottingham College City Hub campus.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade C/4)
Maths (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Analytical skills
Logical
Team working

About this company

TrophyMaster is one of the UK’s leading suppliers of personalised trophies, medals, awards, and gifts, helping individuals, teams, and businesses celebrate achievements in style. As a proud division of a family-owned business with an impressive 47-year trading history, we are committed to delivering top-quality products at the best possible prices, all backed by outstanding customer service and personal care. Our expert engraving team brings trophies and awards to life using the latest computerised equipment, offering a professional customisation service for both new and existing items. Everything is completed on-site at our retail store in West Bridgford, Nottingham, where we welcome customers in person while also serving clients across the UK through our successful e-commerce platform. At TrophyMaster, we take pride in what we do—helping people recognise and celebrate success with beautifully crafted awards.

https://www.trophymaster.co.uk/ (opens in new tab)

After this apprenticeship

Potential opportunity for a permanent role within the company following successful completion of the apprenticeship if there is capacity.
This can consist of what a learner could progress into. Which can include, increased duties, salary and new qualifications.

Ask a question

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