Level 3 Business Administration apprenticeship

Summary

Kick-start your career with our Level 3 Business Administration Apprenticeship! Gain valuable hands-on experience while earning a nationally recognized qualification. You'll develop essential business skills, work with a supportive team, and have opportunities for career growth.

Wage: Competitive
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 9.00am - 5.00pm.
35 hours a week
Possible start date: Sunday 16 March
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

We are seeking a professional and friendly Receptionist to join our team.

The ideal candidate will be the first point of contact for our clients and
visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multitask effectively in a
fast-paced environment. City TM Ltd expects the holder of this position to have excellent written, verbal and interpersonal skills. You must be fully compliant with Computers and full training will be given on our internal and external systems. You should be a highly driven individual with good organisational and time management skills. A critical thinker with innovative problem solving.

Where you’ll work

Unit 14

North Orbital Commercial Park, Napsbury Lane

St. Albans

AL1 1XB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

OAKLANDS COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

L3 Business administrator Apprenticeship Standard

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Logical
Team working
Creative
Initiative

About this company

A family run business with over 100 years of combined knowledge within our Group Senior Leadership team, our knowledge of Traffic Management is unrivalled in the Industry. We have the ability to deliver Traffic Management to the agreed specification on time, every time.

https://citytm.co.uk/ (opens in new tab)

After this apprenticeship

To be confirmed by employer.

Ask a question

The contact for this apprenticeship is:

OAKLANDS COLLEGE

James

james.chandler@oaklands.ac.uk

07872373026

The reference code for this apprenticeship is VAC1000305312.

Apply now

Closes in 20 days (Saturday 15 March at 11:59pm)

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