Apprentice Service Technician
VANDERLANDE INDUSTRIES UNITED KINGDOM LIMITED
Hayes, UB3 5AR
Closes on Wednesday 30 April 2025
Posted on 21 February 2025
Contents
Summary
Working within London Heathrow Airport, Apprentice Service Technician will develop skills needed to perform maintenance duties that keep our automated baggage systems running efficiently. Over time, you will work towards becoming a fully qualified Service Technician.
- Wage
-
£22,000 a year
Minimum wage rates (opens in new tab)
Increase to approx. £27,000 in second year with six month pay reviews.
- Training course
- Mechatronics Maintenance Technician (level 3)
- Hours
-
Shift work: 06:00 - 18:00 and 18:00 - 06:00.
40 hours a week
- Possible start date
-
Tuesday 2 September
- Duration
-
4 years
- Positions available
-
4
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Working within London Heathrow Airport, the Apprentice Service Technician will develop the skills needed to perform maintenance duties that keep our automated baggage systems running efficiently. Over time, you will work towards becoming a fully qualified Service Technician. During your apprenticeship, you will be involved in:
- Developing the skills to maintain and optimise the baggage system’s performance.
- Assisting in troubleshooting and resolving mechanical, electrical, and control-related faults.
- Supporting both reactive and planned maintenance tasks alongside experienced technicians.
- Learning how to use maintenance management systems like Maximo for logging work and reporting faults.
- Gaining experience with automated systems and working within a live airport environment.
What we expect from you
As an apprentice, you’ll play an important role in maintaining the baggage system while learning from experienced technicians. We expect the following:
- A 4 or above in both Maths and English or Functional Skills.
- The ability to complete a Level 3 Mechatronics apprenticeship, which will involve attending college.
- A willingness to work shifts, including nights, to gain real-world experience.
- A hands-on approach and eagerness to learn from experienced technicians.
- Good problem-solving skills and a proactive attitude.
- The ability to follow safety procedures and work in a fast-paced environment.
Where you’ll work
3 Mondial Way
Harlington
Hayes
UB3 5AR
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
HRUC (HARROW, RICHMOND AND UXBRIDGE COLLEGES)
Your training course
Mechatronics Maintenance Technician (level 3)
Equal to A level
Course contents
- Use information technology, for example to create documentation, communication and information management.
- Obtain, read and interpret task related documentation, such as work instructions, quality control documents, drawings, operation manuals, specifications and service manuals.
- Record information for example job sheets, risk assessments, equipment service records, test results, handover documents and manufacturers' documentation, asset management records, work sheets, checklists, waste environmental records and any legal reporting requirements.
- Conduct initial assessment of equipment that requires maintenance.
- Formulate plans setting out the methodology of the maintenance activity including timescales and resources.
- Select, prepare and use material, consumables, tools and equipment.
- Comply with health and safety regulations and organisational requirements applicable in the workplace. For example, COSHH, PUWER, LOLER, PPE and applying safe systems of work.
- Apply dynamic risk assessment, hazard identification and risk mitigation principles and techniques.
- Apply isolation principles and techniques to equipment undergoing maintenance, including dissipation of stored energies as required.
- Manufacture, repair and refurbish components using hand and machine tools.
- Restore the workplace on completion of the maintenance activity. Handover resources, consumables and equipment to process owner.
- Apply the techniques and processes used in reactive maintenance and repair activities on complex engineered systems such as electrical, electronic, mechanical, fluid power and control systems.
- Produce, maintain, update, record and store documentation including electronic items such as PLC and robot programmes.
- Apply techniques and processes used in planned and preventative maintenance activities on engineered systems such as electrical, electronic, mechanical, fluid power and control systems.
- Apply functional testing and checking techniques and processes after maintenance interventions, and handover to the operational team.
- Apply techniques and processes used in condition monitoring, non-destructive or sensory testing. Record findings and take necessary actions.
- Apply calculation techniques such as, feeds, speeds, tolerances, electrical calculations using Ohms law, power calculations and cable sizing calculations.
- Select, use and confirm calibration of electrical and mechanical testing and measuring equipment.
- Produce sketches or drawings to support maintenance activities.
- Communicate in writing. Prepare communications, documents and reports on technical matters.
- Segregate, separate and dispose of waste streams and by-products.
- Apply 4S or 5S principles of housekeeping to the work environment.
- Identify opportunities and make recommendations to improve operational performance.
- Apply continuous improvement techniques.
- Communicate with others verbally. Negotiate with colleagues or stakeholders. For example, to access equipment or arrange access to equipment.
- Follow equity, diversity and inclusion procedures.
- Carry out and record planned and unplanned learning and development activities.
- Apply fault finding techniques used in reactive maintenance on complex integrated systems including half split, input output, six point technique, function or performance testing, unit or component substitution and equipment diagnostics.
- Use information technology, for example to create documentation, communication and information management.
- Obtain, read and interpret task related documentation, such as work instructions, quality control documents, drawings, operation manuals, specifications and service manuals.
- Record information for example job sheets, risk assessments, equipment service records, test results, handover documents and manufacturers' documentation, asset management records, work sheets, checklists, waste environmental records and any legal reporting requirements.
- Conduct initial assessment of equipment that requires maintenance.
- Formulate plans setting out the methodology of the maintenance activity including timescales and resources.
- Select, prepare and use material, consumables, tools and equipment.
- Comply with health and safety regulations and organisational requirements applicable in the workplace. For example, COSHH, PUWER, LOLER, PPE and applying safe systems of work.
- Apply dynamic risk assessment, hazard identification and risk mitigation principles and techniques.
- Apply isolation principles and techniques to equipment undergoing maintenance, including dissipation of stored energies as required.
- Manufacture, repair and refurbish components using hand and machine tools.
- Restore the workplace on completion of the maintenance activity. Handover resources, consumables and equipment to process owner.
- Apply the techniques and processes used in reactive maintenance and repair activities on complex engineered systems such as electrical, electronic, mechanical, fluid power and control systems.
- Produce, maintain, update, record and store documentation including electronic items such as PLC and robot programmes.
- Apply techniques and processes used in planned and preventative maintenance activities on engineered systems such as electrical, electronic, mechanical, fluid power and control systems.
- Apply functional testing and checking techniques and processes after maintenance interventions, and handover to the operational team.
- Apply techniques and processes used in condition monitoring, non-destructive or sensory testing. Record findings and take necessary actions.
- Apply calculation techniques such as, feeds, speeds, tolerances, electrical calculations using Ohms law, power calculations and cable sizing calculations.
- Select, use and confirm calibration of electrical and mechanical testing and measuring equipment.
- Produce sketches or drawings to support maintenance activities.
- Communicate in writing. Prepare communications, documents and reports on technical matters.
- Segregate, separate and dispose of waste streams and by-products.
- Apply 4S or 5S principles of housekeeping to the work environment.
- Identify opportunities and make recommendations to improve operational performance.
- Apply continuous improvement techniques.
- Communicate with others verbally. Negotiate with colleagues or stakeholders. For example, to access equipment or arrange access to equipment.
- Follow equity, diversity and inclusion procedures.
- Carry out and record planned and unplanned learning and development activities.
- Apply fault finding techniques used in reactive maintenance on complex integrated systems including half split, input output, six point technique, function or performance testing, unit or component substitution and equipment diagnostics.
Your training plan
Requirements
Essential qualifications
GCSE in:
- English (grade 4-9)
- Maths (grade 4-9)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Logical
Other requirements
They must have a clear criminal record to obtain an airside pass and be prepared to work shifts.
About this company
Vanderlande is the market leader in efficient logistics process automation within the airports and parcel sector. In addition, we are a leading supplier of process automation solutions for warehouses. Vanderlande has a strong strategic partnership with Heathrow Airport. Heathrow, with more than 80 million passengers a year and is the most active airport in Europe having the most connections to other airports. All these passengers expect their luggage to reach the same destination. That’s where Vanderlande comes in as a strategic partner with full responsibility of the performance and maintenance of Heathrow’s baggage handling systems.
http://www.vanderlande.com (opens in new tab)
Company benefits
Performance related pay. 288 Hours Holiday once on shift. Bupa Medical Cover. Promotion of health and wellbeing. A challenging work environment with lots of opportunities of career progression.
After this apprenticeship
- Over time, you will work towards becoming a fully qualified Service Technician.
Ask a question
The contact for this apprenticeship is:
HRUC (HARROW, RICHMOND AND UXBRIDGE COLLEGES)
Alice Armson
alice.armson@hruc.ac.uk
The reference code for this apprenticeship is VAC1000305296.
Apply now
Closes on Wednesday 30 April 2025
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