Business Administrator Apprentice

Summary

CAPS Systems are offering an excellent opportunity for a Business admin apprentice to learn all aspects of the business including finance, sales and customer service. You will be given a variety of tasks meaning no day will look the same.

Wage

£15,311.40 a year

Minimum wage rates (opens in new tab)

Wage will be increased to £20,280 if apprentice is aged 18 or over.

Training course

Business administrator (level 3)

Hours

Monday - Thursday, 7.30am - 4.15pm and Friday, 7.30am - 1.30pm. Flexible working hours- start and finish times can be negotiated.

39 hours a week

Possible start date

Thursday 1 May

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

You will be dealing with customer requirements, enquiries, administrational duties and supporting staff, you will also assist with purchasing, identifying materials that need to be ordered, placing purchase orders, chasing deliveries, and booking in stock on arrival.

Day to day tasks include:

Placing orders for finished goods and materials with suppliers using an in-house computer system.
Liaising with both local and international suppliers.
Dealing with new product procurement and packaging.
Credit Control.
Managing customer accounts and chasing payments.
Raising sales invoices and credit notes.
Internal sales.
Marketing tasks.
Processing orders.
Liaising with internal staff.
General administrative duties including data entry.
Dealing with inbound and outbound telephone calls.
Dealing with post and emails.
Taking action points in meeting and monitoring KPI’s.

Where you’ll work

UNIT C1-C4

HALESFIELD 5

TELFORD

TF7 4QJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

IN-COMM TRAINING AND BUSINESS SERVICES LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This is an 18-month Level 3 Business Administration apprenticeship. You will be required to attend workshops (2 days a week for 5 weeks) which will either be carried out onsite or externally.

The apprenticeship will also cover:

Level 3 Business Administrator Standard.
Employee Rights and Responsibilities (ERR).
Personal Learning and Thinking Skills (PLTS).
20% off the job training.

More training information

You must be able to travel to Halesfield in Telford to start work for 7.30am.
There is a bus stop close by and free car parking.

Requirements

Essential qualifications

GCSE in:

English, Maths (grade 5)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Patience
Willingness to learn

Other requirements

The right candidate will also hold the following qualities: •A questioning attitude, to understand the processes and associated industrial applications. •Reliability and dependability to consistently deliver expectations in production, quality, work ethics and self-development •Accountability, to follow the specified procedures and controls and be personally responsible for their production work and personal development •A general desire to grow and develop within the business

About this company

CAPS offer a range of battery handling products, designed and manufactured within their Telford base. CAPS portfolio stretches from simple roller beds through to powered magnetic extraction units. With many years of experience manufacturing special purpose machines, coupled with an in-depth knowledge of the MHE industry, CAPS are uniquely placed to offer innovative solutions covering all battery handling requirements. The success of the company has come from the ability to offer complete Battery handling solutions including ventilation, electrics and mechanical installation. Providing the batteries and chargers and they do the rest. They design, manufacture and assembly offering a complete turnkey project, managed from start to finish.

Company benefits

• Competitive salary with potential for increases. • A supportive and dynamic work environment. • Flexible working hours. • Early finish on a Friday. • 31 days holiday including bank holidays. • Perkbox, discounts & free offers.

After this apprenticeship

Progression will be dependant on the apprentice and where their skill set is strongest. There will be different progression routs in Finance, HR, Sales, marketing and Admin and project management.

Ask a question

The contact for this apprenticeship is: