Business Administration Apprentice

Summary

We are seeking a proactive and organized Business Administration Apprentice to support our daily business operations. This entry-level role is perfect for someone eager to gain hands-on experience and work towards a recognized qualification in business administration.

Wage: £12,480 to £22,308 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 9.00am - 5.00pm.
37 hours 30 minutes a week
Possible start date: Monday 17 March
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Assist with administrative tasks, including data entry and document management.
Answer phone calls, respond to emails, and direct inquiries.
Prepare reports, presentations, and other business documents.
Maintain and update company records and databases.
Process invoices, track expenses, and support finance tasks.
Assist in organising company events and meetings.
Follow company policies and procedures to ensure compliance.
Schedule meetings, book appointments, and manage calendars.
Provide refreshments for management and visitors as requested.
Order office supplies and ensure smooth daily operations.
Perform other duties as required based on business needs.

Where you’ll work

2nd Floor

33 Bennetts Hill

Birmingham

B2 5SN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SANDWELL COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

More training information

Business Administrator (level 3)
Equal to A level

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Team working
Initiative

Other requirements

Location

About this company

Vape Supplier is the UK’s largest distributor to convenience retailers, based in a brand-new office in Birmingham city centre. We work with global brands in fast-moving goods categories, including Wrigley’s, Fanta and American Candy. We supply over 18,000 convenience stores and major national retailers such as Morrison’s, Tesco, Sainsbury’s, Asda, Co-op and SPAR. Our team thrives in a collaborative environment where creativity, accountability and growth are valued.

Company benefits

Training and Development: Access to comprehensive training programmes for skill enhancement and career development. Company-issued equipment (e.g., mobile phones and laptops) to support work activities. 24/7 GP consultations, fitness plans.

After this apprenticeship

Business Administration level 4
Career pathway Office Management

Ask a question

The contact for this apprenticeship is:

SANDWELL COLLEGE

Rikky

rikky.fusedale@sandwell.ac.uk

The reference code for this apprenticeship is VAC1000305100.

Apply now

Closes in 16 days (Monday 10 March at 11:59pm)

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