College Curriculum Administration Apprentice

Summary

The Administration Apprentice is a key part of the College’s Administration Team, working within a team that supports both learners and staff throughout the academic year. This role is extremely important in assisting the Administration team achieve its goals which link into the College’s mission.

Wage

£14,526.20 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course

Business administrator (level 3)

Hours

Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 4.30pm.

37 hours a week

Possible start date

Tuesday 1 April

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

This role will see you become part of a very important function in a large college group.

We will ensure that you learn business administration processes and systems. Specifically, we will help you to develop skills in understanding different types of information, such as word processing, data analysis and inputting, producing and distributing a variety of correspondence, reports and documentation. You will maintain a range of information systems used throughout the college and be committed to providing excellent customer service to both internal and external clients.

Through a proactive, enthusiastic and customer-focused approach, you will help the college achieve our mission to provide skills for the future of our students and community, through outstanding teaching and learning. Your work will ultimately lead to an increased number of enrolments, highly accurate data plus positive development of the college's reputation.

Job duties we will support you to learn:

Undertake a range of administration duties to assist the department in providing an effective service to staff and students.
Work with a range of Microsoft Office/Google Packages to produce documents to a high standard and in a timely manner.
Develop knowledge of internal systems.
Provide first-class customer service to internal/external customers.

Where you’ll work

North Notts College

Carlton Road

Worksop

S81 7HP

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

RNN GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard.
Functional Skills maths Level 2 (If required).
Functional Skills English Level 2 (If required).
Monthly Day Release online (6 hour sessions) and 10 weekly onsite reviews & observations.

Requirements

Essential qualifications

GCSE in:

Maths & English (grade A*-C/9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Presentation skills
Administrative skills
Number skills
Logical
Team working
Initiative
Non judgemental
Patience
Good attitude to work
Supportive and dedicated
Friendly and approachable

Other requirements

Please ensure that you can travel to the workplace for the times stated. The successful candidate will be required to have full DBS before employment starts.

About this company

We are an education and training provider, meeting the needs of thousands of employers, adults and school leavers every year and contributing at the heart of our communities. North Notts College is a part of the RNN Group, a group of education and training organisations which also includes Rotherham College and Dearne Valley College. At North Notts College we provide courses for school leavers and courses for adults including Higher Education and adult skills courses. We specialise in a technical and career focused training and education. We will provide you with high quality training including hands-on experience to develop the crucial skills you need for your future career. At North Notts College you can choose to study from entry level through to level 3 (Equivalent level to A-Levels) before choosing to progress on to Higher Education with us. Our technical courses and Apprenticeships will help you develop essential employability skills by involving you in challenging projects, practical work experience with employers and the chance to enter regional and national competitions, all supported by training in our industry-standard facilities from lecturers who are experts in their particular field. We’re here to support you with your next step, whether it’s leaving school to get a technical or professional qualification, getting a job or going into business on your own, looking for promotion or a career change, or moving on to higher study or a degree.

http://rnngroup.co.uk (opens in new tab)

After this apprenticeship

Possible progression to other roles within the organisation.
RNN Group has an excellent track record of retaining and further developing apprentices into permanent positions following their training.

Ask a question

The contact for this apprenticeship is:

RNN GROUP

Lorraine

lorraine.savage@rnngroup.ac.uk

07713 319356

The reference code for this apprenticeship is VAC1000305047.

Apply now

Closes in 20 days (Saturday 15 March at 11:59pm)

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