Property Insurance Apprentice

The Mortgage Brain

Gloucester, GL1 1UN

Closes in 25 days (Friday 21 March at 11:59pm)

Posted on 19 February 2025


Summary

Work closely with our team of Mortgage Brokers to generate property insurance quotations and renewals, and to arrange appropriate policies are put on risk efficiently and in line with The Mortgage Brain’s process.

Training course
Business administrator (level 3)
Hours
Monday to Friday, 9.00am to 5.00pm. 30 minutes break for lunch.

37 hours 30 minutes a week

Possible start date

Thursday 24 April

Duration

2 years

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The duties will include:

  • Set up electronic property insurance files.

  • Generate quotations.

  • Process existing client renewals.

  • Liaise with other departments within The Mortgage Brain.

  • Record all communications on the business CRM systems.

  • Take telephone calls as and when required.

  • Following successful completion, close down electronic files.

Where you’ll work

Gloucester House

29 Brunswick Square

Gloucester

GL1 1UN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

GLOUCESTERSHIRE COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

  • Qualification: Business Administrator Standard Level 3.
  • Delivery Model: Workplace Delivery. 
  • Duration: 21 Months plus 3 months End Point Assessement.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • IT skills
  • Attention to detail
  • Customer care skills
  • Team working
  • Can work Independently

About this company

The Mortgage Brain has expanded significantly over the last 2 year to become one of the biggest mortgage and protection advice companies in the UK. We help thousands of customers every year fine the best solutions for all the mortgage and insurance needs. At The Mortgage Brain, we pride ourselves on fostering a shared and supportive work environment where innovation and customer focus are at the heart of everything we do.

https://www.themortgagebrain.net/ (opens in new tab)

After this apprenticeship

  • Potential position upon completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

GLOUCESTERSHIRE COLLEGE

GC Employer Training and Apprenticeships

Apprenticeshipvacancies@gloscol.ac.uk

0345 155 2020

The reference code for this apprenticeship is VAC1000304912.

Apply now

Closes in 25 days (Friday 21 March at 11:59pm)

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