Sales Development Apprentice

Summary

EZOO is an electric car Salary Sacrifice & Subscription provider on a mission to create a smarter more innovative way of accessing an electric car. You will be joining a dynamic team serving Businesses and their Employees as a key individual responsible for all sales outreach and administrative support behind the team to generate new customer leads.

Wage

£12,480 a year

Minimum wage rates (opens in new tab)

Team Bonus Target: 250 cars via salary sacrifice by December 31st 2025, will earn the apprentice £1,000 Gross

Training course

Business administrator (level 3)

Hours

To accommodate our customer base, this role will require flexible working hours, typical office/working hours will be 8.30-5.00pm with the flexibility of working some Saturdays with time off in Lieu.

37 hours 30 minutes a week

Possible start date

Monday 10 March

Duration

1 year 3 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

You will manage and maintain our CRM system (Zoho) – for data entry, lead management, maintain data quality standards
Responding to all initial inbound queries
Supporting the sales team with the process flow for customers
Work with your Line Manager as well as the wider team including Account Managers to deliver efficient driver onboarding, order processing and foster a continuous improvement in our service and adaptability to a business’s ever-changing needs
Provide full appointment setting including calendar management, scheduling, and attending customer meeting calls, distributing actions, and compiling reports · Work with wider teams to ensure a smooth user experience
Customer retention and growth · A customer-centric approach always is essential

Where you’ll work

Kingswood House

Dalehouse Lane

Kenilworth

CV8 2JZ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SOLIHULL COLLEGE AND UNIVERSITY CENTRE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training will be provided by Solihull College and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours.

At the end of your training, you will complete a project, a portfolio of evidence and discussion to gain a level 3 Business administrator apprenticeship.

Requirements

Essential qualifications

GCSE in:

Maths & English (grade 4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

Other requirements

Must make their own way to work as this vacancy is situated in a rural location where the nearest train station is 3 miles away and nearest bus stop is 1.5 miles away with no footpaths. Ideally will need to drive to work

About this company

EZOO is a growing innovative company based in Kenilworth who offer an electric car Salary Sacrifice allowing employees to save up to 60% off the price of an electric car. The savings are made from the deduction of Tax and NI contributions from the gross salary of the employee. We offer the scheme at net zero cost to the employer. We provide an all-inclusive package with the Car, Insurance, Maintenance and Breakdown cover for a monthly fee with market leading Early Termination protection

http://www.ezoo.uk (opens in new tab)

Company benefits

Salary Sacrifice electric car from EZOO (Subject to age and salary). Learning budget every year to encourage your personal development Summer Social and Christmas Party every year Birthday & milestone gifts 28 days holiday including bank holidays

After this apprenticeship

This role will lead the candidate to a Business Development Manager role.

Ask a question

The contact for this apprenticeship is:

SOLIHULL COLLEGE AND UNIVERSITY CENTRE

Elaine Reeves

elaine.reeves@solihull.ac.uk

0121 678 7000

The reference code for this apprenticeship is VAC1000304881.

Apply now

Closes in 10 days (Wednesday 5 March at 11:59pm)

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